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Bangor Federal Credit Union Renews Core Processing Agreement

August 28, 2019 - Synergent is pleased to announce that Bangor Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core platform.

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Protecting Your Personal Information is Our Top Priority

Augst 8, 2019 - As your trusted managed services provider, Synergent is always working to make sure your member data remains safe and secure. We invest significant amounts of time, money, and resources identifying and leveraging the best fintech available to protect member data and prevent fraud.

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Five County CU Signs Seven-Year Agreement with Synergent for Symitar Episys Core Processing

July 29, 2019 - We are happy to announce that Five County Credit Union has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing.

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Synergent Expands Partnership with Jack Henry & Associates, Inc.

July 23, 2019 - Synergent is pleased to announce it has expanded its partnership with Jack Henry & Associates, Inc.® to provide the Banno digital banking platform.

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Synergent Executive Vice President Announces Plans to Retire

July 2, 2019 - On July 2, Synergent announced that Gary Glenn is retiring as Executive Vice President after twenty years of service with the company.  Glenn’s retirement will be effective July 31, 2019.

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Atlantic FCU Signs Renewal Agreement with Synergent

May 14, 2019 - Synergent is pleased to announce that Atlantic Federal Credit Union has signed multiple service renewal agreements, including a ten-year renewal agreement for Symitar® Episys®core processing, as well as check processing and cards services.

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Synergent Launches Innovative Business Intelligence Platform

April 23, 2019 - Synergent is pleased to announce the launch of a new, groundbreaking product, Synergent BI, a turnkey business intelligence solution designed to help credit unions make more informed operational and marketing decisions.

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Over 150M Automated Processes Completed With OpCon

February 21, 2019 - It is official: On February 8, 2019, Synergent reached a significant milestone by completing over 150 million automated processes through SMA Technologies’ OpCon. For credit unions, this represents over 150 million alerts, notifications, and jobs, such as goodnight processing, file transfers, and back office functions, or 99.5% automated operational delivery of all credit union processing requirements, 24/7/365.

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Credit Union of Atlanta Signs Seven-Year Agreement with Synergent for Symitar Episys Core Processing

February 19, 2019 - Synergent is pleased to announce that Credit Union of Atlanta has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. 

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Alternatives FCU Signs Renewal Agreement

February 1, 2019 - Synergent is pleased to announce that Alternatives Federal Credit Union (FCU) has signed multiple service renewal agreements, including a five-year renewal agreement for Symitar Episys Core Processing.

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Webster First Signs Ten-Year Agreement with Synergent for Symitar Episys Core Processing

January 22, 2019 - Synergent is pleased to announce that Webster First Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing.

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Time to Shine: Fostering the CU Experience

December 19, 2018 - In the credit union industry and beyond, it’s all about the member experience. Going beyond your product offerings and branch locations, how do you make your members feel? Welcoming new members doesn’t end after their initial transaction is completed, and ensuring your loyal members are informed becomes more and more important over time.

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Midcoast FCU Signs Multiple Renewal Agreements with Synergent

December 13, 2018 - Synergent is pleased to announce that Midcoast Federal Credit Union has signed multiple service renewal agreements, including a seven-year renewal agreement for Symitar Episys core processing and three-year agreements for share draft processing, ECC, and debit card services.

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Oswego County FCU Completes Conversion to the Episys Core Processing Platform Through Synergent!

October 26, 2018 - Synergent is pleased to announce that Oswego County FCU, has completed their conversion to the Symitar Episys® core processing platform through Synergent.

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Mixing It Up & Leveraging Data: Omni-Channel, Data-Driven Marketing Gets Results

September 19, 2018 - What’s old is new again! And what’s new is essential to today’s marketers. Print is not dead. Email is still one of the most cost-effective tools you can use, and there are ways to make your emails stand out to your audience.

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Is Your Website ADA Compliant?

June 26, 2018 - What constitutes a “place of public accommodation?” The answer to this question is not clear in the eyes of the law, and it is making it difficult to apply the law consistently when legal action is taken. Credit unions (and other businesses) have been targeted with claims that their websites have barriers that prevent or limit access for disabled individuals. 

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Realizing Remarkable Results with Auto Lending

May 30, 2018 - In order to get from Point A to Point B, most of us rely on driving a vehicle. How we drive in the future may be changing, with 75% of Americans cautious about autonomous vehicles, while others are among the 500,000 customers who paid $1,000 deposits for a Tesla Model 3. But what isn’t changing is the need for auto lending, no matter who is behind the wheel and what is fueling the ride.

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The One-Two Punch of Multichannel Campaigns

January 22, 2018How can I as a credit union marketer best reach our members? With statements like “print is dead” and “emails get lost in the inbox shuffle,” I’m not sure what works anymore!

Are these questions you’ve asked and is there any truth to either of these statements? Marketing is always evolving, and it is easy to get mixed messages on what works.

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Synergent Expands Fiserv Payments Partnership to Provide Credit Unions Advanced Card Options

December 14, 2017 - After a thorough analysis and evaluation of its delivery of card plastic product and service, Synergent is pleased to announce that it is expanding its payments partnership with Fiserv to include plastics.

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Synergent Announces Leadership Changes

December 12, 2017 - Synergent, along with the Maine Credit Union League, has made changes to its senior leadership team. The changes are geared to improving “speed to market, product development, and coordination of services.”

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Symitar, Synergent Broaden Scope of Core Processing Partnership

December 6, 2017 - Jack Henry & Associates, Inc. is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division has announced the expansion of its successful 15-year partnership with Synergent.

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Oxford FCU Renews 10-Year Core Processing Agreement

November 15, 2017 - Synergent is pleased to announce that Oxford Federal Credit Union has signed a ten-year renewal agreement for the Symitar Episys Core Processing Solution with Synergent Technology Services.

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Retooling Your Credit Union Marketing Plan For Success

November 1, 2017 - It’s that time of year again. Time for credit union marketers everywhere to start thinking about and pulling together marketing plans for 2018.

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Oswego County FCU Signs Seven-Year Agreement with Synergent

October 17, 2017 - Synergent is pleased to announce that Oswego County FCU has signed a new seven-year agreement for the Symitar Episys Core Processing Solution with Synergent. Oswego County FCU also has signed an online services agreement, and will be partnering with Synergent for Electronic Check Collection, Share Draft Processing, Opening Act, Jwaala, and Bill Pay.

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Transactional Data Mining Gets Results

October 3, 2017 - Using Synergent’s targeted ACH data mining strategy to maximize the return on their auto lending recapture campaign, Merrimack Valley CU experienced great success in increasing their auto loan portfolio by 44% over the prior year!

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