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PSCU Optimizes Contact Center Experience with Jacada

December 16, 2019 — PSCU, the nation’s premier payments credit union service organization (CUSO), today announced the deployment of desktop automation through its partnership with Jacada, a leading worldwide provider of customer service robotic process automation (RPA).

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PSCU’s Lumin Digital Successfully Converts Mutual Security Credit Union to Digital Banking Platform

December 10, 2019 — Lumin Digital, a PSCU company, announced today it has successfully converted and onboarded Mutual Security Credit Union (Shelton, Conn.) to Lumin Digital’s cloud-based platform. More than 10,000 active Mutual Security digital users are now utilizing the Lumin platform, which launched in late September.

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PSCU Bolsters Commitment to Credit Union Service Delivery with Appointment of Senior Vice President

December 4, 2019 - In an effort to further enhance its commitment to delivering an exceptional experience for its Owner credit unions and their members, PSCU has announced that Kevin Spear has been named senior vice president, Service Delivery.

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University of Illinois Community Credit Union Selects PSCU’s Lumin Digital for Retail Banking and Bill Pay Support

December 3, 2019 - Lumin Digital, a PSCU company, announced that University of Illinois Community Credit Union (“UICCU”) has signed a multi-year agreement for Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for retail banking and bill payment.

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PSCU Increases Investment in Lumin Digital to $70 Million

November 21, 2019 — Lumin Digital, a PSCU company, provides credit union members with a tightly integrated and customized experience that rivals the offerings available from big banks. Eighteen months after the formation of the company, PSCU’s Board of Directors approved an additional $35 million investment for enhanced platform development and distribution infrastructure, bringing the total investment to $70 million.

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PSCU Prepared for Anticipated Rapid Adoption of Contactless Cards in 2020

November 20, 2019 — PSCU, the nation’s premier payments credit union service organization (CUSO), is prepared for the rapid adoption of contactless cards on the horizon. This year, PSCU has already distributed more than 500,000 contactless cards to members from 14 Owner credit unions through natural reissuance.

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PSCU Announces $100 Million in Multi-Year Investments

November 19, 2019 — PSCU, the nation’s premier payments credit union service organization (CUSO), today announced a multi-year investment of $100 million to further advance its industry-leading solutions to benefit the 1,500 credit unions it serves.

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PSCU Simplifies Disputes Management Services with Lean Industries

November 4, 2019 — PSCU, the nation’s premier payments credit union service organization (CUSO), today announced it has selected Lean Industries to deliver an optimized disputes management platform to help meet the evolving needs of its credit unions and their members in this critical area.

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PSCU Enhances Commitment to Service Excellence with Appointment of Account Management Executives

August 22, 2019 — In support of its continued commitment to delivering the best-in-class experience its Owner credit unions have come to expect, PSCU has announced that Yvonne Stelpflug and Kim Ploof have been named managing vice presidents of Account Management for the nation’s premier payments credit union service organization (CUSO).

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PSCU’s Lumin Digital to Provide Westerly Community Credit Union with Digital Banking and Bill Pay Support

August 13, 2019 — Lumin Digital, a PSCU company, announced Westerly Community Credit Union (Westerly, R.I.) has signed a multi-year agreement for Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for retail and mobile banking, as well as bill pay solutions.

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PSCU Helps Keep Credit Unions’ Cards Top of Wallet for Amazon Prime Day

July 25, 2019 — This year’s Amazon Prime Day resulted in the largest shopping event to date for the e-commerce giant with more than 175 million items sold in 48 hours, surpassing sales during the previous Black Friday and Cyber Monday events combined.

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Maps Credit Union Partners with PSCU for Debit and Credit Processing Support

June 25, 2019 — PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that Maps Credit Union (Salem, Ore.) has joined the cooperative as its newest Owner.

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PSCU Partners with Chartway Federal Credit Union to Provide Payment Processing and Contact Center Support

June 12, 2019 — PSCU, the nation’s premier payments CUSO, today announced that Chartway Federal Credit Union (Virginia Beach, Va.) has joined the cooperative for credit and debit card processing and contact center services.

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PSCU Invests to Advance its Employees’ Credit Union Acumen

May 21, 2019PSCU, the nation’s premier payments credit union service organization, today announced that nearly 50% of its employees have completed training on the significance of the credit union movement, its history and the “people helping people” philosophy.

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PSCU Expands Partnership with Velocity Credit Union

May 15, 2019 — PSCU, the nation’s premier payments credit union service organization, has announced it will begin providing debit and credit processing support to Velocity Credit Union (Austin, Texas) in 2020.

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PSCU Announces 2019 Board of Directors

April 25, 2019 — PSCU, the nation’s premier payments CUSO, announced its new Board of Directors during the cooperative’s Annual Business Meeting, which was held during its Member Forum conference earlier this month in Austin, Texas.

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PSCU and Lumin Digital Mark One-Year Anniversary of Launch with Signing of Third Credit Union

April 23, 2019 – Lumin Digital – a PSCU company – has announced that Heritage Family Credit Union (Rutland, Vt.) has chosen Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for both retail and business banking.

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Lumin Digital Accepted to Advanced Technology Tier of Amazon Web Services Partner Network

April 9, 2019 - Lumin Digital – a PSCU company – announced today it has joined the Amazon Web Services (AWS) Partner Network (APN) as an Advanced Technology Partner.

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PSCU’s Lumin Digital to Provide ACU of Texas with Retail Digital Banking Support

March 18, 2019 — Lumin Digital – a PSCU company – has announced that Associated Credit Union of Texas (League City, Texas) has signed a multi-year agreement for Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for retail banking.

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PSCU to Advance Real-Time Payments as a Founding Member of the U.S. Faster Payments Council

February 26, 2019 - The evolution of payments is occurring at a rapid pace, bringing along with it the need for industry collaboration to provide a system that delivers safety and security, as well as flexibility, to accommodate the future of real-time payments.

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Credit Unions Across the Country Partner with PSCU to Enhance the Member Experience and Deliver on the Brand Promise

February 12, 2019PSCU, the nation’s premier credit union service organization (CUSO), has announced that 23 additional credit unions throughout the United States contracted with the CUSO for Total Member CareTM (TMC) contact center support services in 2018.

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PSCU Stops Over $210M in Fraud Through Innovative Fraud-Fighting Tools and Best Practices in 2018

January 10, 2019 — Through PSCU's continued investment in best-in-class fraud-fighting tools and a focus among staff to ensure best practices, the nation’s premier payments CUSO reports that it stopped more than $210 million in potential fraud for its members in 2018 by blocking fraud at the point-of-sale, in the call center and online, among other channels.

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Credit Union Magic Minute™ Celebrates Unique Loyalty Bond Between Credit Unions and Their Members

December 11, 2018 - Members or representatives from eight lucky credit unions were chosen as winners of the sixth annual Credit Union Magic Minute™, a program developed and sponsored by PSCU to help its Owner credit unions build even more tight-knit relationships with their members.

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PSCU Continues to Lead the Industry in Best-in-Class Fraud Offerings with Addition of First Data’s FirstSense™

November 6, 2018 - PSCU - the nation’s premier payments CUSO - has announced another tool in its fraud-fighting arsenal with the addition of First Data’s FirstSense™.

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CPI Card Group Renews Agreement with PSCU

October 10, 2018 — CPI Card Group Inc. (Nasdaq: PMTS, TSX: PMTS) (“CPI”), a global leader in financial and EMV® chip card production and related services, today announced that it has renewed its agreement with PSCU, the nation’s premier payments credit union service organization (CUSO).

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