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CU*Answers
 

First United Credit Union Launches New Website

November 8, 2018 - First United Credit Union recently launched a new website with the assistance of CU*Answers Web Services.

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CU*Answers Welcomes Heartland Federal Credit Union

November 8, 2018  - The CU*Answers Conversions team converted 11,338 members for Heartland Federal Credit Union to the data processor’s CU*BASE® platform.

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TruChoice Federal Credit Union Signs Core Data Processing Contract with CU*Answers

November 1, 2018 - CU*Answers announced that $128M Portland, Maine-based TruChoice Federal Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution.

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CU*Answers Welcomes Fire Police City County FCU to CU*BASE

October 8, 2018 - The CU*Answers Conversions team converted over 10,800 members for Fire Police City County Federal Credit Union to the data processor’s CU*BASE® platform in September.

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Consolidation of CUSC and FSCC Shared Branching Coming to CU*Answers’ clients

October 2, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, headquartered in Grand Rapids, MI, will be working with CO-OP to consolidate the CUSC and FSCC Shared Branching platforms.

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CU*Answers COO Geoff Johnson Promoted to President/COO

September 28, 2018 - Today, CU*Answers announced a title change for Geoff Johnson. Chief Operating Officer (COO) since 2014, Johnson’s new title effective October 2018 will be President/COO. This change reflects Geoff’s growing role in the strategic leadership of CU*Answers as part of the CU*Answers Executive Council. 

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Spokane Firefighters Credit Union Launches New Website

September 20, 2018 - Spokane Firefighters Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, parallax scrolling, a direct login widget to It’s Me 247Online Banking, and integrated site search. 

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Fleur De Lis FCU Chooses CU*Answers Item Processing for Check Processing

September 19, 2018 - Fleur de Lis Federal Credit Union, Metairie, LA (formerly Louisiana Public Health Workers FCU) has signed with CU*Answers Item Processing for check processing services.

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1st Community FCU Converts Core to CU*Answers

September 19, 2018 - In its most recent stockholder newsletter, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had completed a successful core conversion for San Angelo, Texas-based 1st Community Federal Credit Union.

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Lender*VP Surpasses Fifty Credit Unions Utilizing Credit Score Soft Pulls to Drive Loan Growth

September 18, 2018 - Lender*VP, a division of cooperative CUSO CU*Answers, announced that over fifty credit unions are now participating in its credit score soft pull program. Participating credit unions are finding that the service offers two primary benefits: stronger statistical analysis at the credit union level and more effective interactions at the member level.

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CU*Answers Welcomes ABD Federal Credit Union

September 12, 2018 - CU*Answers, the 100% credit union-owned cooperative core processor, recently welcomed Warren, MI-based ABD Federal Credit Union to its CU*BASE® core platform.

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Lender*VP Collections Adds 1st Community Credit Union

September 10, 2018 - San Angelo, Texas-based 1st Community Federal Credit Union recently selected CU*Answers to serve as a partner for collections work. The $257 million credit union brings the Collections team’s active client list to a record of twenty-two.

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CU*Answers Adds New Opportunity to Analyze Channels Members Use to Access Online Banking and Mobile App

August 30, 2018 - A recent software release from CU*Answers for It’s Me 247 Online Banking has brought new visibility to the ways credit union members engage with their online banking account. The Asterisk Intelligenceteam at CU*Answers is especially excited to share the analytical value of the data now being collected.

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Thinkwise Credit Union Picks AuditLink for Vendor Management

August 29, 2018 - AuditLink, the audit and compliance division of CU*Answers, has signed Thinkwise Credit Union in San Bernardino, CA, to its vendor management service.

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CU*Answers Releases Item Processing Disaster Recovery Test Results

August 23, 2018 - CU*Answers, the 100% credit-union owned cooperative CUSO, headquartered in Grand Rapids, MI, has released the results of it item processing disaster recovery test, held for all CU*Answers electronic check processing clients, during the week of August 13th, 2018.

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CU*Answers Prepares for 18.08 Online Banking Release

August 23, 2018 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be implementing the latest It’s Me 247 Online Banking upgrade for all credit unions on Wednesday, August 29th, 2018.

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Lender*VP Collections Adds Cornerstone Community Credit Union

August 16, 2018 - The Lender*VP Collections team at CU*Answers announced that it has added Cornerstone Community Credit Union as its 20th client. The $21 million, Des Moines, Iowa credit union chose the CU*Answers team to help them consistently work on their delinquent portfolio.

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CU*Answers Announces Update to Alert Communications for CU*BASE® GOLD Releases

August 14, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, recently outlined plans to update how communications for CU*BASE GOLD releases will be handled. Starting with the 17.03 Release to CU*BASE in March of 2017, the Writing Team began formatting all known issues with new CU*BASE releases into a single alert to avoid confusion for clients and to avoid delivering a high volume of emails. 

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CU*Answers Introduces New Service to Credit Unions for Project Team Communication and Coordination

August 14, 2018 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced the introduction of Project Team Communication and Coordination Services, a new offering available to all credit unions designed to help busy project managers with the difficult task of project administration.

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CU*Answers Allows Bundled Forms for eSigning

August 6, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, rolled out bundled forms for eSigning. Prevously if the loan has multiple forms the member needs to sign remotely, they get multiple emails.

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CU*Answers Rolls Out Virtual Closing Rooms in It’s Me 247 Online Banking for Remote Form Signing

August 6, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, is introduced the new feature functionality of Virtual Closing Rooms in its online banking product It’s Me 247.

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Understanding your Core Data Processor’s Recovery Capabilities

August 2, 2018 - CU*Answers has announced the availability of the mid-year revision of their business continuity plan. This document is provided to credit unions on the CU*BASE® platform as part of their vendor due diligence process.

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Notre Dame FCU Solicits Help of Lender*VP Collections for Work on Early Stage Delinquency

August 1, 2018 - The Lender*VP Collections team, a division of CU*Answers, recently accepted an agreement with $530M Notre Dame Federal Credit Union to work early stage delinquent accounts.

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NorthPark Community Credit Union Enlists Services of Lender*VP Collections

July 17, 2018 - The Lender*VP Collections team at CU*Answers has added yet another client to their list. $51M NorthPark Community Credit Union enlisted the team’s services in the quest for a better delinquency ratio.

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Ocala Community Credit Union Thriving with eDOCMobile RDC

July 17, 2018 - Ocala Community Credit Union, based in Ocala, Florida, has entered a new chapter in its banking history by deploying its new It’s Me 247 Mobile App from CU*Answers, fully integrated with eDOC Innovations’ remote deposit capture solution, eDOCMobile RDC.

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