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Spokane Firefighters Credit Union Launches New Website

September 20, 2018 - Spokane Firefighters Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, parallax scrolling, a direct login widget to It’s Me 247Online Banking, and integrated site search. 

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Fleur De Lis FCU Chooses CU*Answers Item Processing for Check Processing

September 19, 2018 - Fleur de Lis Federal Credit Union, Metairie, LA (formerly Louisiana Public Health Workers FCU) has signed with CU*Answers Item Processing for check processing services.

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1st Community FCU Converts Core to CU*Answers

September 19, 2018 - In its most recent stockholder newsletter, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had completed a successful core conversion for San Angelo, Texas-based 1st Community Federal Credit Union.

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Lender*VP Surpasses Fifty Credit Unions Utilizing Credit Score Soft Pulls to Drive Loan Growth

September 18, 2018 - Lender*VP, a division of cooperative CUSO CU*Answers, announced that over fifty credit unions are now participating in its credit score soft pull program. Participating credit unions are finding that the service offers two primary benefits: stronger statistical analysis at the credit union level and more effective interactions at the member level.

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CU*Answers Welcomes ABD Federal Credit Union

September 12, 2018 - CU*Answers, the 100% credit union-owned cooperative core processor, recently welcomed Warren, MI-based ABD Federal Credit Union to its CU*BASE® core platform.

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Lender*VP Collections Adds 1st Community Credit Union

September 10, 2018 - San Angelo, Texas-based 1st Community Federal Credit Union recently selected CU*Answers to serve as a partner for collections work. The $257 million credit union brings the Collections team’s active client list to a record of twenty-two.

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CU*Answers Adds New Opportunity to Analyze Channels Members Use to Access Online Banking and Mobile App

August 30, 2018 - A recent software release from CU*Answers for It’s Me 247 Online Banking has brought new visibility to the ways credit union members engage with their online banking account. The Asterisk Intelligenceteam at CU*Answers is especially excited to share the analytical value of the data now being collected.

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Thinkwise Credit Union Picks AuditLink for Vendor Management

August 29, 2018 - AuditLink, the audit and compliance division of CU*Answers, has signed Thinkwise Credit Union in San Bernardino, CA, to its vendor management service.

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CU*Answers Releases Item Processing Disaster Recovery Test Results

August 23, 2018 - CU*Answers, the 100% credit-union owned cooperative CUSO, headquartered in Grand Rapids, MI, has released the results of it item processing disaster recovery test, held for all CU*Answers electronic check processing clients, during the week of August 13th, 2018.

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CU*Answers Prepares for 18.08 Online Banking Release

August 23, 2018 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be implementing the latest It’s Me 247 Online Banking upgrade for all credit unions on Wednesday, August 29th, 2018.

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Lender*VP Collections Adds Cornerstone Community Credit Union

August 16, 2018 - The Lender*VP Collections team at CU*Answers announced that it has added Cornerstone Community Credit Union as its 20th client. The $21 million, Des Moines, Iowa credit union chose the CU*Answers team to help them consistently work on their delinquent portfolio.

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CU*Answers Announces Update to Alert Communications for CU*BASE® GOLD Releases

August 14, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, recently outlined plans to update how communications for CU*BASE GOLD releases will be handled. Starting with the 17.03 Release to CU*BASE in March of 2017, the Writing Team began formatting all known issues with new CU*BASE releases into a single alert to avoid confusion for clients and to avoid delivering a high volume of emails. 

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CU*Answers Introduces New Service to Credit Unions for Project Team Communication and Coordination

August 14, 2018 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced the introduction of Project Team Communication and Coordination Services, a new offering available to all credit unions designed to help busy project managers with the difficult task of project administration.

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CU*Answers Allows Bundled Forms for eSigning

August 6, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, rolled out bundled forms for eSigning. Prevously if the loan has multiple forms the member needs to sign remotely, they get multiple emails.

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CU*Answers Rolls Out Virtual Closing Rooms in It’s Me 247 Online Banking for Remote Form Signing

August 6, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, is introduced the new feature functionality of Virtual Closing Rooms in its online banking product It’s Me 247.

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Understanding your Core Data Processor’s Recovery Capabilities

August 2, 2018 - CU*Answers has announced the availability of the mid-year revision of their business continuity plan. This document is provided to credit unions on the CU*BASE® platform as part of their vendor due diligence process.

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Notre Dame FCU Solicits Help of Lender*VP Collections for Work on Early Stage Delinquency

August 1, 2018 - The Lender*VP Collections team, a division of CU*Answers, recently accepted an agreement with $530M Notre Dame Federal Credit Union to work early stage delinquent accounts.

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NorthPark Community Credit Union Enlists Services of Lender*VP Collections

July 17, 2018 - The Lender*VP Collections team at CU*Answers has added yet another client to their list. $51M NorthPark Community Credit Union enlisted the team’s services in the quest for a better delinquency ratio.

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Ocala Community Credit Union Thriving with eDOCMobile RDC

July 17, 2018 - Ocala Community Credit Union, based in Ocala, Florida, has entered a new chapter in its banking history by deploying its new It’s Me 247 Mobile App from CU*Answers, fully integrated with eDOC Innovations’ remote deposit capture solution, eDOCMobile RDC.

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CU*Answers Adds Card Status Control to Mobile App

July 17, 2018 - CU*Answers currently gives members control to ‘deactivate’ and ‘reactivate’ their ATM/debit and credit card via the CUSO’s mobile app. This service is free, giving the member the ability to limit the window of opportunity for fraudulent or unauthorized use.

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CU*Answers Enhancing Remote Deposit Capture Processing

July 17, 2018 - CU*Answers will begin to offer real time posting of remote deposit captures guaranteeing 7 days/week for 20+ hours per day while reducing cost for its credit unions near to 75%, scheduled for the next release in October 2018.

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CU*Answers Adds ATM/Debit Card Ordering to the Account Opening Workflow

July 16, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, is adding the ability to open and issue new ATM/debit cards to the new member account opening workflow. 

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CU*Answers Introduces Do-It-Yourself Floods of Data into CU*BASE® Core Data Processing System

July 16, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, has introduced to its CU*BASE core processing platform the ability for credit unions to flood data values to member accounts. The Self-Directed Data Flood tool performs many of the most commonly requested flood routines.

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CU*Answers’ New Dashboard Allows Monitoring of Paid Ahead Loans

July 16, 2018 - CU*Answers is rolling out a new dashboard that will allow the monitoring of paid ahead loans. While there are certain advantages when members pay ahead, this dashboard allows credit unions to check that the next due dates are not advanced too far into the future. 

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CU*Answers Offers New Indirect Loan Enhancements

July 16, 2018 - CU*Answers is rolling out a new indirect loan enhancement to its CU*BASE® core data processing solution. With the upcoming 17.08 release, processing a credit union’s indirect loans will be much easier. 

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