Passionately Serving Our Clients Since 1995

CU*Answers
 

CU*Answers Network Services to Add Unlimited Support for all Complete Care Clients

September 19, 2019 - CU*Answers Network Services (CNS) is pleased to announce that for all clients of their comprehensive managed services bundle, Complete Care, unlimited remote support will be included.

Read More...
Email this NewsEmail this News

CU*Answers Item Processing Welcomes Union Pacific Streamliner Credit Union

September 18, 2019 - Union Pacific Streamliner Credit Union recently converted to CU*Answers Item Processing for their member check processing. As a CU*SOUTH client utilizing CU*BASE® for their core processing software, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform.

Read More...
Email this NewsEmail this News

CU*Answers Moving Forward with New Mobile Features

September 12, 2019 - New features and enhancements will be offered in CU*Answers’ Mobile 4.0 release that credit unions can offer on their own schedule. Now credit union mobile products can be managed to meet their members’ service and product needs.

Read More...
Email this NewsEmail this News

CU*Answers and eDOC Innovation Collaborating to Create CD-Secured Loans without Employee Intervention

September 5, 2019 - CU*Answers programmers, including the CUSO’s Imaging Solutions, core processing, and online banking teams, have teamed up with partner CUSO eDOC Innovations to build integration that will allow members to get a CD-secured loan online and without any intervention required from the credit union.

Read More...
Email this NewsEmail this News

CU*Answers and WorldPay Partner to Launch Reverse Hot Carding for ATM/Debit and Credit Cards

September 5, 2019 - CU*Answers and WorldPay have worked together to enhance the card status process so when the team at WorldPay places a status on a member’s ATM/debit or credit card, a message will be sent to CU*Answers to status the card on CU*BASE as well.

Read More...
Email this NewsEmail this News

CU*Answers Completes Integration with Indirect Lending Vendor CUDL

September 5, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has completed its first integration with CUDL from CU Direct. CU*Answers is now offering integrations with CUDL as a standalone indirect, and with Lending 360 the full loan origination platform from CU Direct.

Read More...
Email this NewsEmail this News

DayMet Credit Union using Lender*VP for Collections Servicing

September 4, 2019 - The Lender*VP Collections team at CU*Answers added DayMet Credit Union (Dayton, OH), its 24th client. The $90M credit union has over 8,600 members.

Read More...
Email this NewsEmail this News

CU*Answers Welcomes DayMet Credit Union

August 28, 2019 - The CU*Answers Conversions team converted over 12,800 members for DayMet Credit Union to the data processor’s CU*BASE® platform in August.

Read More...
Email this NewsEmail this News

Lender*VP Collections Adds Urban Upbound FCU

August 28, 2019 - The Lender*VP Collections team at CU*Answers has added yet another client bringing its current total to twenty-three. $1.2M Urban Upbound FCU based in Long Island serves over 1,100 members.

Read More...
Email this NewsEmail this News

TLCU Financial Signs Core Data Processing Contract with CU*Answers

August 14, 2019 - CU*Answers announced that $37M Mishawaka, Indiana-based TLCU Financial recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution.

Read More...
Email this NewsEmail this News

CUSO Magazine Officially Launched

August 5, 2019 - A new digital publication has officially launched aimed at providing credit union industry readers with entertaining and educational articles. CUSO Magazine, organized by cooperative CUSO CU*Answers and the cuasterisk.com network, will deliver rich news and editorial content to the industry.

Read More...
Email this NewsEmail this News

Cheney Federal Credit Union Launches a New Website

August 2, 2019 - Cheney Federal Credit Union launched a great looking website today! The site features an online banking login at the top making it convenient for members to get to it.

Read More...
Email this NewsEmail this News

CU*Answers Announces New Credit Card Cash Back Rebate Program

July 17, 2019 - West-Michigan based cooperative CUSO, CU*Answers, recently announced a new credit card cash back rebate program. This new development will allow credit unions to reward their members that make credit card purchases by giving a percentage back to the member.

Read More...
Email this NewsEmail this News

CU*Answers Assisted GR Consumers Credit Union in Converting their Credit Card Portfolio into CU*BASE

July 17, 2019 - The CU*Answers SettleMINT EFT Team converted 984 credit card loans for GR Consumers Credit Union to the CU*BASE online credit card platform.

Read More...
Email this NewsEmail this News

CU*Answers Changing Layout of Credit Card Statements

July 11, 2019 - The format of CU*Answers’ credit card statements is changing for July statements produced on August 1, 2019. The transactions, fees and interest charged details will be more clearly defined in separate sections.

Read More...
Email this NewsEmail this News

CU*Answers Completes Disaster Recovery Test of ItsMe247.com Personal Internet Branch Site

June 18, 2019 - CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com Personal Internet Branch member security site. During the test, the website was moved to CU*Answers’ backup data center and live traffic was served from this location for the 5-hour duration of the test.

Read More...
Email this NewsEmail this News

CU*Answers Item Processing Welcomes Bluegrass Community Federal Credit Union

June 14, 2019 - Bluegrass Community Federal Credit Union recently converted to CU*Answers Item Processing for their member check processing. As a CU*South client utilizing CU*BASE® for their core processing software, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247 Online Banking.

Read More...
Email this NewsEmail this News

CU*Answers Imaging Solutions Partners with RVA Financial Credit Union to Create Teller Automation

June 10, 2019 - CU*Answers Imaging Solutions and RVA Financial Credit Union have teamed up to build an integration between CU*BASE®, CU*Answers’ core processing platform, and RVA Financial’s chosen assisted self-service solution, the Nautilus Hyosung 7800 product.

Read More...
Email this NewsEmail this News

CU*Answers Now Offers Credit Card Cash Back Rewards Functionality

June 6, 2019 - CU*Answers is proud to announce its newest feature functionality: rewarding members purchases with the new credit card cash back reward program.

Read More...
Email this NewsEmail this News

CU*Answers Continues Fighting Fraud with New Software Features

June 6, 2019 - Beginning in 2018 CU*Answers started on a multi-year project to move from compliance monitoring to fraud prevention as an active feature of the network. The focus is to make the most of the data-rich environment, on the way to building new tools and businesses that can help reduce and mitigate the effects of fraud for credit unions in the cuastisk.com network.

Read More...
Email this NewsEmail this News

CU*Answers Completes First Credit Card Conversion with First Data

June 5, 2019 - CU*Answers is excited to announce that it has partnered with and completed its first credit card conversion to the First Data platform.

Read More...
Email this NewsEmail this News

CU*Answers Welcomes Straits Area FCU as Newest Owner

May 29, 2019 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced that Cheboygan, Michigan-based Straits Area Federal Credit Union has become its 137th owner. 

Read More...
Email this NewsEmail this News

CU*Answers Starts Planning Process for New Mainframes

May 28, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, kicked off the final phase in the planning process for deploying new IBM server technology this summer. The servers, which will be driven by IBM’s newest chip technology – POWER9 – will be deployed in the CUSO’s Kentwood, Michigan production facility and its Yankton, South Dakota business continuity data center owned by sister CUSO Site-Four.

Read More...
Email this NewsEmail this News

Ken Vaughn and Kristian Daniel Promoted to Vice Presidents of CU*Answers’ Mobile Technologies Group

May 8, 2019 - CU*Answers, the cooperative CUSO and core data processor, announced that it has promoted two team members to serve as vice presidents of the Mobile Technologies Group (MTG). Ken Vaughn will become VP of MTG Product Design & Business Development and Kristian Daniel VP of MTG Sales & Business Development.

Read More...
Email this NewsEmail this News

CU*Answers Welcomes River Valley Credit Union

April 18, 2019 - The CU*Answers Conversions team converted over 27,500 members for River Valley Credit Union to the data processor’s CU*BASE®platform in April.

Read More...
Email this NewsEmail this News