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CU*Answers and Daon Extend Partnership to Deliver Biometric Authentication to Credit Union Members

June 23, 2020 - Daon, a global leader in biometric identity technology, and CU*Answers, the Grand Rapids, Michigan-based cooperative Credit Union Service Organization (CUSO), today announced their partnership, which delivers secure and convenient authentication solutions to more than 160 credit unions and their members, will be extended for an additional three years.

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CU*Answers Item Processing Adds Four New Check Processing Clients

June 17, 2020 - Bragg Mutual Federal Credit Union (Fayetteville, NC), UP Connection Federal Credit Union (Omaha, NE), AllWealth Federal Credit Union (Hamilton, OH) and Portsmouth Schools Federal Credit Union (Portsmouth, VA) recently converted to CU*Answers Item Processing for their member check processing.

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CU*Answers Assisted Empire One Federal Credit Union in Converting their Credit Card Portfolio into CU*BASE

June 4, 2020 - The CU*Answers SettleMINT EFT Team converted over 1,500 credit card loans for Empire One Federal Credit Union to CU*BASE online credit card platform. Empire One Federal Credit Union, located in West Seneca, NY, brought their credit card portfolio in-house.

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AdvantageCIO Introduces New Managed Vulnerability Service

June 4, 2020 - AdvantageCIO, the strategic technology consulting division of CU*Answers, recently announced a new bundled offering: Managed Vulnerability Services. “We’ve had a lot of credit union client requests for help with more frequent internal and external vulnerability testing and reporting,” said Matt Sawtell, VP of Managed Technology Services.

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CU*Answers Network Services Rolls Annual Tune Up Service into Complete Care

June 4, 2020 - CU*Answers Network Services (CNS) recently announced that starting in June 2020, it is offering an annual tune up to all Complete Care clients. The tune up reviews a client’s managed environment against ever evolving best practices and then engages senior technical resources to review with the client and make adjustments to improve security posture, performance and availability.

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CU*Answers Adds 3rd Party Vendor Integrations

June 4, 2020 - CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations.

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Collections Gets a Returning Client

June 3, 2020 - The Lender*VP Collections team at CU*Answers has added another client to their expanding list bringing the current total to 24. $181M-BlueOx Credit Union based in Michigan has over 22,000 members. 

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CU*Answers Continuing to Improve Accounts Payable System

May 26, 2020 - In late 2017, core data processor CU*Answers released some sweeping changes to the Accounts Payable (A/P) system in CU*BASE® making it easier to process invoice payments and adding the ability to pay vendors via ACH. Coming in July, credit unions will have the ability to automatically generate a payment advice email (with comments) to notify the A/P vendor that a payment was made.

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Ingersoll Rand FCU Converts to CU*Answers

May 26, 2020 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed a core data processing conversion in the state of Pennsylvania with its launch of CU*BASE® at Athens, PA-based Ingersoll Rand Federal Credit Union.

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CU*Answers Expands Retention for Online Reports

May 26, 2020 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently announced increased history for reports in the CUSO’s native archival solution, CU*Spy.

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Lender*VP Offers More Ideas for Loan Relief Solutions to Credit Union Members

May 7, 2020 - True to the cooperative spirit and commitment to “doing it together”, Lender*VP is offering more ways for credit unions to help members get through tough times. The lending professionals at CU*Answers have compiled step-by-step guides to help with providing simple loan relief solutions.

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New Partnership Between CU*Answers and MY CU Services Has Already Yielded 15 Signings

May 5, 2020 - In late February, CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, announced their sales partnership to the marketplace, and it didn’t take long for the CUSOs to sign their first group of core data processing contracts. 

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CU*Answers Welcomes TLCU Financial

April 30, 2020 - The CU*Answers Conversions team converted over 4,200 members for TLCU Financial to the data processor’s CU*BASE® platform in February. 

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CU*Answers to Expand Skip-pay Options in the CU*BASE LOS

April 30, 2020 - CU*Answers has launched a development project to expand its already robust set of offerings that allow credit unions to offer skip-pay options to their members.

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FOCUS Credit Union Launches New Website

April 15, 2020 - FOCUS Credit Union, in Wauwatosa, WI recently updated their website. The new site has a clean responsive design, improved functionality and enhanced rich content. Additionally, the site includes new featured products, direct login widget dropdown, and integrated site search.

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CU*Answers Collections Signs Returning Client

April 14, 2020 - The Lender*VP Collections team at CU*Answers has added a returning client to their list bringing the current total to twenty-three. The $12 million credit union based in Michigan has over 1,700 members. “We are excited to see that credit unions know the importance of managing their collections portfolio,” said Jerry Collins, the collections team manager. 

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MidUSA Credit Union Launches New Website with CU*Answers Web Services

April 8 2020 - MidUSA Credit Union (Middletown, OH) recently announced the launch of their new website. The website has a modern striped design featuring large banners for promotions, featured rates, featured products, member feedback and current news all on the home page.

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Rio Grande Valley Credit Union Signs Core Data Processing Contract with CU*Answers

April 8, 2020 - CU*Answers announced that $109M Harlingen, Texas-based Rio Grande Valley Credit Union recently executed a contract to change its existing core data processing platform to CU*BASE®, the CUSO’s flagship solution. Over 16,300 Rio Grande Valley Credit Union members will be converted in April 2021.

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Santa Barbara County Federal Credit Union Converts to CU*Answers Item Processing

April 01, 2020 - Santa Barbara County Federal Credit Union (Santa Barbara, CA) recently converted to CU*Answers Item Processing for their Member Check Processing. As a core CU*BASE client of CU*NorthWest, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform!

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CU*Answers Assists AdventHealth Credit Union in Converting Credit Card Portfolio into CU*BASE

March 30, 2020 - The CU*Answers SettleMINT EFT Team converted 1,439 credit card loans for AdventHealth Credit Union to CU*BASE online credit card platform.

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CU*Answers Helps Cumberland County FCU Deploy New IBM Core Servers

March 26, 2020 - In a collaborative project, CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, worked closely with technicians from Falmouth, Maine-based Cumberland County Federal Credit Union and Yankton, South Dakota-based data center CUSO Site-Four, to complete the installation of new IBM POWER9 core servers to run the credit union’s core operations.

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CU*Answers Launches Person-2-Person, Fully Integrated and Native Offering by Payveris for Building Trades Federal Credit Union

March 26, 2020 - CU*Answers and Payveris, have partnered to provide a fully integrated Person-to-Person (P2P) payment experience for credit unions and their members. This is a standalone P2P offering that allows members the freedom to pay anyone. 

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CU*Answers Adds Three New 3rd Party Integrations

March 26, 2020 - CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations.

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CU*Answers Assists H.P.C. Credit Union in Converting Credit Card Portfolio into CU*BASE

March 16, 2020 - The CU*Answers SettleMINT EFT Team converted 1,227 credit card loans for H.P.C. Credit Union to CU*BASE online credit card platform. H.P.C. Credit Union, located in Alpena, MI, brought their credit card portfolio in-house.

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Firefighters Credit Union Converts to CU*Answers Item Processing

March 6, 2020 - Firefighters Credit Union (La Crosse, WI) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform.

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