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CU*Answers Credit Unions Will be Able to Manage their Own Mobile App Features

September 10, 2020 - The CU*Answers Mobile Technologies Group will be offering credit unions access to CU Publisher to maintain their mobile app content, including advertisements, button links, branch information, and much more.

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CU*Answers Evaluating Expanded ID Verification Technology

September 10, 2020 - CU*Answers is evaluating the use of ID verification technology provided by DAON’s IdentityX platform, to enable a member to digitally verify their identity by uploading pictures of an identity document (driver’s license, passport, state ID, etc.) and a photo of themselves. This technology could be used in a variety of different products ranging from online account opening, loan applications, e-signature, or any process where you want to ensure you are working with the correct person in a digital transaction.

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Greenwood Municipal Federal Credit Union Signs Core Data Processing Contract with CU*Answers

September 8, 2020 - CU*Answers announced that South Carolina-based Greenwood Municipal Federal Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution.

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Affinity Credit Union Launches New Website

September 1, 2020 - CU*Answers Web Services recently announced that Affinity Credit Union (Des Moines, IA) has launched a new website. The site features a login for It’s Me 247 Online Banking, featured rates, a section for new members to join, featured links, a section focusing on their app, and links to shared branches and ATMs.

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Cumberland County Federal Credit Union Launches New Website

September 1, 2020 - CU*Answers Web Services recently announced that Cumberland County FCU has launched a new website. The site has a number of features that make it great for credit union members.

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Chippewa County Credit Union Launches New Website

September 1, 2020 - Chippewa County Credit Union launched a new website this week, announced CU*Answers Web Services. Designed with members in mind, the home page features rotating special offer banners, featured rates, quick links to important information, member news, and quick links to ATMs and shared branches via the Co-Op network.

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CU*Answers Announces 1-Click Credit Cards

August 27, 2020 - CU*Answers, the 100% credit union-owned data processing CUSO, is helping credit unions look for new ways to expand their lending portfolio. Retailer Loan departments now have a way to change their games for the future.

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AuditLink Forms Strategic Alliance with CPA Firm Lillie & Company

August 18, 2020 - AuditLink, the audit and compliance division of CU*Answers, is proud to announce a strategic alliance with Lillie & Company, a CPA firm that works exclusively with credit unions. The alliance was created for several reasons, but the most important was to ensure AuditLink’s clients will receive a quality audit by a well-known credit union audit firm that performs BSA, ACH, and SAFE Act audits with a deep knowledge of CU*Answers and CU*BASE®.

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CU*Answers Completes IBM System Upgrades Across Network

August 17, 2020 - CU*Answers, the West Michigan-based core data processor, recently completed all 2020 scheduled IBM Power i hardware and software upgrades across all partner and client self-processing networks. Upgrades included installing nine new machines and upgrading to IBM’s v7.3 operating system across the network.

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CU*Answers Publishes Mid-Year Revision to Business Continuity Plan

August 17, 2020 - On August 5, 2020, CU*Answers announced and published a mid-year revision to their Business Continuity Plan for review by credit unions on the CU*BASE platform to document changes made during the preparation and response to the pandemic outbreak and government stay-at-home mandates across the country.

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Day Air Credit Union Adopts ACH Payment Advice Toolkit for Paying Vendors

August 17, 2020 - Given the new feature available within the 20.07 CU*BASE software release to submit a PDF of ACH payments made to vendors, Day Air Credit Union (Dayton, OH) quickly adopted this strategy with the assistance of the CU*Answers Earnings Edge team. 

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Mission City Credit Union and Gabriels Community Credit Union Become Newest Owners of Cooperative CUSO CU*Answers

July 29, 2020 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that two credit unions have purchased ownership shares in the company. Santa Clara, California-based Mission City Credit Union and Lansing, Michigan-based Gabriels Community Credit Union became the CUSO’s 137th and 138th shareholders respectively.

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CU*Answers Assists Cincinnati Interagency Federal Credit Union in Converting their Credit Card Portfolio into CU*BASE

July 29, 2020 - The CU*Answers SettleMINT EFT team converted 628 credit card loans for Cincinnati Interagency Federal Credit Union to the CU*BASE® online credit card platform. Cincinnati Interagency Federal Credit Union, located in Cincinnati, OH, has brought their credit card portfolio in-house.

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Virtual StrongBox Introduces Organization Collaboration StrongBox to CU*Answers Credit Union Clients

July 21, 2020 - Virtual StrongBox, Inc. recently announced the release of its latest product – Organization Collaboration StrongBox. The technology eliminates the pain points in existing document exchange workflow and secure email products when exchanging files and data between the credit union and its members, businesses and external third parties.

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CU*Answers and Traverse Catholic Roll Out New Platform

July 21, 2020 - CU*Answers, the 100% credit union-owned data processing CUSO, will be rolling out a new platform for online credit cards in November with Traverse Catholic FCU.

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Maui Teachers Federal Credit Union Inks Contract to Convert to CU*BASE

July 14, 2020 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that Maui Teachers Federal Credit Union will be joining its cooperative network following an early 2021 conversion to the CU*BASE core data processing suite.

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Remote Data Capture Achieves Record Usage Among CU*Answers Credit Unions

July 14, 2020 - The CU*Answers remote data capture (RDC) program has achieved unprecedented success, with over ninety percent of clients having implemented the offering.

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CU*Answers Welcomes AllWealth Federal CU

July 14, 2020 - The CU*Answers Conversions team converted over 2,600 members for AllWealth FCU to the data processor’s CU*BASE® platform in June. AllWealth FCU, located in Hamilton, OH, converted from the Finastra platform.

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CU*Answers and Daon Extend Partnership to Deliver Biometric Authentication to Credit Union Members

June 23, 2020 - Daon, a global leader in biometric identity technology, and CU*Answers, the Grand Rapids, Michigan-based cooperative Credit Union Service Organization (CUSO), today announced their partnership, which delivers secure and convenient authentication solutions to more than 160 credit unions and their members, will be extended for an additional three years.

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CU*Answers Item Processing Adds Four New Check Processing Clients

June 17, 2020 - Bragg Mutual Federal Credit Union (Fayetteville, NC), UP Connection Federal Credit Union (Omaha, NE), AllWealth Federal Credit Union (Hamilton, OH) and Portsmouth Schools Federal Credit Union (Portsmouth, VA) recently converted to CU*Answers Item Processing for their member check processing.

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CU*Answers Assisted Empire One Federal Credit Union in Converting their Credit Card Portfolio into CU*BASE

June 4, 2020 - The CU*Answers SettleMINT EFT Team converted over 1,500 credit card loans for Empire One Federal Credit Union to CU*BASE online credit card platform. Empire One Federal Credit Union, located in West Seneca, NY, brought their credit card portfolio in-house.

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AdvantageCIO Introduces New Managed Vulnerability Service

June 4, 2020 - AdvantageCIO, the strategic technology consulting division of CU*Answers, recently announced a new bundled offering: Managed Vulnerability Services. “We’ve had a lot of credit union client requests for help with more frequent internal and external vulnerability testing and reporting,” said Matt Sawtell, VP of Managed Technology Services.

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CU*Answers Network Services Rolls Annual Tune Up Service into Complete Care

June 4, 2020 - CU*Answers Network Services (CNS) recently announced that starting in June 2020, it is offering an annual tune up to all Complete Care clients. The tune up reviews a client’s managed environment against ever evolving best practices and then engages senior technical resources to review with the client and make adjustments to improve security posture, performance and availability.

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CU*Answers Adds 3rd Party Vendor Integrations

June 4, 2020 - CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations.

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Collections Gets a Returning Client

June 3, 2020 - The Lender*VP Collections team at CU*Answers has added another client to their expanding list bringing the current total to 24. $181M-BlueOx Credit Union based in Michigan has over 22,000 members. 

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