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CU*Answers
 

CU*Answers Imaging Solutions 19.03 Release Improves Credit Union’s Internet Retailer Capability

March 6, 2019 - The CU*Answers Imaging Solutions team announced it will release its 19.03 version on March 18, 2019. This release is packed with features to assist credit unions become internet retailers with their members.

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CU*Answers Integrates with CUNA Protection Advisor

March 6, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with CUNA Mutual Group to offer a single sign on (SSO) to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the CUNA Mutual Group website to quote Miscellaneous Coverage options.

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CU*Answers Integrates with Frost to Offer Loan Coverage

March 6, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with Frost Financial Services, Inc. to offer a single sign on to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the Frost website to quote Misc. Coverage options.

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CU*Answers Announces Dates for Annual Leadership Conference

March 5, 2019 - Each year CU*Answers, a 100% credit union-owned CUSO, holds its Leadership Conference in June for all of their clients. The annual Leadership Conference will take place Tuesday, June 18th to Thursday, June 20th.

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New Development Platform a Multi-CUSO Collaboration

February 28, 2019 - Over the next few weeks, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, will be managing a server deployment project for its sister CUSO – Liberty Lake, Washington-based CU*NorthWest.

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CU*Answers welcomes First Miami University Student Federal Credit Union

February 20, 2019 - The CU*Answers Conversion team converted 995 members for First Miami University Student Federal Credit Union to the data processor’s CU*BASE platform in January.

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CU*Answers Collections Adds Iowa Credit Union

February 8, 2019 - The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 23. The $110M credit union in Iowa has over 14,000 members.

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CU*Answers Moves to Seven Day a Week Processing

February 7, 2019 - CU*Answers, a CUSO based in Grand Rapids, Michigan, moved to seven-day per week processing. The change was announced in June 2018 and became effective Sunday, February 2, 2019. The update to the CUSO processing routines came as part of an initiative to raise the bar on credit union member service for clients across the board.

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CU*Answers Planning to Add Private Contact Channel to its Online/Mobile Banking Platform

January 29, 2019 - This week CU*Answers launched a development project that will add a new private communications channel where members using the It’s Me 247 online and mobile banking platforms will be able to send secure messages directly to the credit union via the CU*BASE® core processing platform.

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No Paper, No Problem for CU*Answers

January 25, 2019 - The Organizational Resource Development (ORD) team of CU*Answers has begun the process of converting HR-related onboarding paper documents to an electronic format.

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CU*Answers Launches Multi-Year Marketplace Expansion Strategy

January 8, 2019 - On January 1st, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, launched a multi-year business development initiative designed to drive awareness of its products, services and business model in more credit union communities across the country.

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CU*Answers Adds 1st Community FCU as Newest CUSO Owner

January 7, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that San Angelo, Texas-based 1st Community Federal Credit Union became its 136th equal owner on December 31st.

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CU*Answers Integrates MeridianLink LOS with CU*BASE

January 4, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has their first MeridianLink LOS integration with Fox Communities Credit Union.

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CU*Answers Network Services Launches New Client Management Portal

January 2, 2019 - CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk.

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CU*Answers Preparing for Sweeping Changes to Subsidiary Processing

December 20, 2018 - Internal teams at CU*Answers are actively brainstorming on system improvements to tracking the accounting life of fixed assets, prepaid expenses and accrued expenses. Tools will be redesigned so that it is easier to create and work with subsidiary items (i.e. office equipment, buildings, training classes, etc.).

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CU*Answers Begins Defaulting to Seven-Day Processing for Client Credit Unions

December 19, 2018 - Reliable performance, efficient design, flexible implementation, increased security and maximized uptime are the qualities that drive CU*Answers’ 24/7 projects. CU*Answers is currently taking client requests for the launch of 7-day per week processing.

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CU*Answers Assists 1st Community Federal Credit Union in Converting Credit Card Portfolio to CU*BASE®

December 6, 2018 - The CU*Answers SettleMINT EFT Team converted 902 credit card loans for 1st Community Federal Credit Union to the online credit card platform of core processing platform CU*BASE. 

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CU*Answers Provides an Infrastructure Update for VAU (Visa Account Updater) & Mastercard’s ABU (Automatic Biller Updater)

December 5, 2018 - Credit Unions may have heard from their EFT provider about a new mandate referred to as the Visa Account Updater (VAU) and Mastercard’s Automatic Billing Updater (ABU).

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CU*Answers Offers Accounts Payable Enhancements per Credit Unions Requests

December 3, 2018 - In response to numerous credit union requests, CU*Answers has expanded the search capability and information displayed about accounts payable vendors. Now, when working A/P vendors using the Work with Accounts Payable Vendors tool, it is easier to search for a specific vendor and sort the vendor list. 

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CU*Answers Enhances Data Presentation Functionality

December 3, 2018 - The CU*Answers 18.10 CU*BASE® release introduces new Visual Analytics Tools (VAT) charts and two new dashboards, continuing the Asterisk Intelligence team’s track record of bringing clients new ways to educate others about their data.

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First United Credit Union Launches New Website

November 8, 2018 - First United Credit Union recently launched a new website with the assistance of CU*Answers Web Services.

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CU*Answers Welcomes Heartland Federal Credit Union

November 8, 2018  - The CU*Answers Conversions team converted 11,338 members for Heartland Federal Credit Union to the data processor’s CU*BASE® platform.

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TruChoice Federal Credit Union Signs Core Data Processing Contract with CU*Answers

November 1, 2018 - CU*Answers announced that $128M Portland, Maine-based TruChoice Federal Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution.

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CU*Answers Welcomes Fire Police City County FCU to CU*BASE

October 8, 2018 - The CU*Answers Conversions team converted over 10,800 members for Fire Police City County Federal Credit Union to the data processor’s CU*BASE® platform in September.

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Consolidation of CUSC and FSCC Shared Branching Coming to CU*Answers’ clients

October 2, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, headquartered in Grand Rapids, MI, will be working with CO-OP to consolidate the CUSC and FSCC Shared Branching platforms.

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