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CU*Answers Announces New Credit Card Cash Back Rebate Program

July 17, 2019 - West-Michigan based cooperative CUSO, CU*Answers, recently announced a new credit card cash back rebate program. This new development will allow credit unions to reward their members that make credit card purchases by giving a percentage back to the member.

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CU*Answers Assisted GR Consumers Credit Union in Converting their Credit Card Portfolio into CU*BASE

July 17, 2019 - The CU*Answers SettleMINT EFT Team converted 984 credit card loans for GR Consumers Credit Union to the CU*BASE online credit card platform.

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CU*Answers Changing Layout of Credit Card Statements

July 11, 2019 - The format of CU*Answers’ credit card statements is changing for July statements produced on August 1, 2019. The transactions, fees and interest charged details will be more clearly defined in separate sections.

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CU*Answers Completes Disaster Recovery Test of ItsMe247.com Personal Internet Branch Site

June 18, 2019 - CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com Personal Internet Branch member security site. During the test, the website was moved to CU*Answers’ backup data center and live traffic was served from this location for the 5-hour duration of the test.

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CU*Answers Item Processing Welcomes Bluegrass Community Federal Credit Union

June 14, 2019 - Bluegrass Community Federal Credit Union recently converted to CU*Answers Item Processing for their member check processing. As a CU*South client utilizing CU*BASE® for their core processing software, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247 Online Banking.

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CU*Answers Imaging Solutions Partners with RVA Financial Credit Union to Create Teller Automation

June 10, 2019 - CU*Answers Imaging Solutions and RVA Financial Credit Union have teamed up to build an integration between CU*BASE®, CU*Answers’ core processing platform, and RVA Financial’s chosen assisted self-service solution, the Nautilus Hyosung 7800 product.

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CU*Answers Now Offers Credit Card Cash Back Rewards Functionality

June 6, 2019 - CU*Answers is proud to announce its newest feature functionality: rewarding members purchases with the new credit card cash back reward program.

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CU*Answers Continues Fighting Fraud with New Software Features

June 6, 2019 - Beginning in 2018 CU*Answers started on a multi-year project to move from compliance monitoring to fraud prevention as an active feature of the network. The focus is to make the most of the data-rich environment, on the way to building new tools and businesses that can help reduce and mitigate the effects of fraud for credit unions in the cuastisk.com network.

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CU*Answers Completes First Credit Card Conversion with First Data

June 5, 2019 - CU*Answers is excited to announce that it has partnered with and completed its first credit card conversion to the First Data platform.

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CU*Answers Welcomes Straits Area FCU as Newest Owner

May 29, 2019 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced that Cheboygan, Michigan-based Straits Area Federal Credit Union has become its 137th owner. 

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CU*Answers Starts Planning Process for New Mainframes

May 28, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, kicked off the final phase in the planning process for deploying new IBM server technology this summer. The servers, which will be driven by IBM’s newest chip technology – POWER9 – will be deployed in the CUSO’s Kentwood, Michigan production facility and its Yankton, South Dakota business continuity data center owned by sister CUSO Site-Four.

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Ken Vaughn and Kristian Daniel Promoted to Vice Presidents of CU*Answers’ Mobile Technologies Group

May 8, 2019 - CU*Answers, the cooperative CUSO and core data processor, announced that it has promoted two team members to serve as vice presidents of the Mobile Technologies Group (MTG). Ken Vaughn will become VP of MTG Product Design & Business Development and Kristian Daniel VP of MTG Sales & Business Development.

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CU*Answers Welcomes River Valley Credit Union

April 18, 2019 - The CU*Answers Conversions team converted over 27,500 members for River Valley Credit Union to the data processor’s CU*BASE®platform in April.

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CU*Answers and Start-up Credit Union, Village Financial Cooperative, Joining Forces

April 15, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Village Financial Cooperative, the Minneapolis, Minnesota-based start-up credit union, announced that their two cooperatives will be working together in preparation for the credit union’s launch this summer by deploying the CUSO’s CU*BASE® core data processing suite.

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CU*Answers Adds Native Integration for iPay Within It’s Me 247

April 15, 2019 - CU*Answers, the 100% credit union-owned data processing CUSO, recently announced it will begin offering a native integration for iPay within It’s Me 247, starting this summer.

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CU*Answers Item Processing Starts 2019 by Adding Two New Check Processing Clients

April 11, 2019 - First Miami University Student FCU (Oxford, Ohio) and TruChoice FCU (Portland, Maine) have recently converted to CU*Answers Item Processing for their member check processing needs.

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Cherokee Strip Credit Union Enlists Help of CU*Answers for Collections Work

April 3, 2019 - The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 22. $69 million Cherokee Strip CU based in Oklahoma has over 9,000 members and represents the first Collections team client in the state.

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CU*Answers Welcomes TruChoice Federal Credit Union

April 1, 2019 - The CU*Answers Conversions team converted over 14,000 members for TruChoice Federal Credit Union to the data processor’s CU*BASE® platform in March.

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CU*Answers Assists Madison County Federal Credit Union in Converting their Credit Card Portfolio into CU*BASE®

March 28, 2019 - The CU*Answers SettleMINT EFT team converted 1,329 credit card loans for Madison County Federal Credit Union to the CU*BASE online credit card platform. 

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CU*Answers Offers CollabRebate to Test New Tools

March 27, 2019 - CU*Answers, the 100% credit union-owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, announced a new opportunity for its partners and owners to earn a $3,000 CollabRebate for testing new CU*BASE® tools and features associated with the data processor’s upcoming 19.05 software release.

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Bay Area Credit Union Launches New Website

March 27, 2019 - Bay Area Credit Union recently launched a new website. The new site features helpful links in the header, large rotating banners for featured products & services, It’s Me 247 online banking login, Join BACU, ATM search and a live chat option all on the home page. 

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Xtend and CU*Answers Prepared for Freddie Mac Loan Reporting Changes

March 27, 2019 - CU*Answers has completed the changes to its core software, CU*BASE®, to comply with the Freddie Mac processing changes required for the May 2019 loan reporting cycle. 

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CU*Answers Completes First Core Conversion in Hawaii

March 26, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed its first core data processing conversion in the state of Hawaii with its launch of CU*BASE® at Honolulu-based Hawaii Central Federal Credit Union.

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Data Analysis Product Analytics Booth Receives Dedicated Release

March 26, 2019 - West Michigan-based cooperative CUSO CU*Answers recently announced that elease 19.02 was fully dedicated to its Analytics Booth product offering.

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Chiphone Federal Credit Union gets New Website

March 18, 2019 - Chiphone Federal Credit Union, in Elkhart, Indiana, recently updated their website. The new design is responsive and has many great features such as Google Translate, featured rates, direct login widget, and integrated site search.

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