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CO-OP Financial Services (incl. TMG)
 

CO-OP's New Payments Playbook: How to Grow Member Share of Wallet, Establish Primary Financial Relationships

July 8, 2020 - As consumers continue to engage remotely and aggregate their financial lives from a multitude of apps and institutions, there is significant opportunity for credit unions to shift their strategic approach and win members through their daily exercise of making payments. 

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Generations FCU Expands Partnership with CO-OP to Offer Members Tech-Forward Payments Products

June 24, 2020 - To provide members with an improved cards experience, San Antonio-based Generations Federal Credit Union is now partnering with CO-OP Financial Services for debit and full-service credit processing. The $570 million credit union is also a participant in CO-OP ATM network.

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CO-OP Financial Services Announces Retirement of Jim Hanisch

May 18, 2020 – CO-OP Financial Services is announcing the retirement of Jim Hanisch, President, CO-OP Network, following a distinguished career in the payments and financial technology industry, including the last 19 years with CO-OP.

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CO-OP Now Offering 'CU Strategic Investment Assessment' as a Standalone Opportunity

May 11, 2020 – CO-OP Financial Services today announced that it is making its newly introduced Credit Union Strategic Investment Assessment Powered by CO-OP and backed by EY NextWave™ available to all credit unions.

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CO-OP Announces Cardholder Payment Relief Solutions for its Full-Service Credit Clients

March 23, 2020 - CO-OP Financial Services has announced a series of programs for its Full-Service Credit clients to help them address the financial stress their members may be experiencing as a result of the COVID-19 outbreak.

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COOPER Fraud Analyzer from CO-OP Now Protecting 9.7 Million Member Accounts

March 8, 2020 – Since going live one year ago, COOPER Fraud Analyzer has monitored in real-time more than 113.6 million credit union member transactions, as the fraud-fighting tool from CO-OP Financial Services now protects 9.7 million accounts.

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Five County CU Expands Partnership with CO-OP to Enhance Member Experience, Increase Efficiencies

January 5, 2020 – Five County Credit Union, one of the largest participants in CO-OP Shared Branch network in Maine, is expanding its partnership with CO-OP Financial Services to include a wide variety of solutions within the CO-OP ecosystem.

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CO-OP Financial Services Launches Developer Portal for Credit Unions

November 7, 2019 – Technical integration is now an easier process for credit unions with the launch of CO-OP Financial Services’ Developer Portal, an Application Program Interface management system that houses CO-OP APIs in a single, digital library.

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Gather FCU Partners with CO-OP Contact Center for Member, Card and Dispute Resolution Services

November 4, 2019 – Gather FCU has expanded its partnership with CO-OP Financial Services to include contact center services, as the credit union seeks to make itself always immediately available to members, during busy office hours and after-hours.

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Shaun Gehman Joins CO-OP Financial Services as Vice President Solutions Design

October 16, 2019 – Shaun Gehman has joined CO-OP Financial Services as Vice President, Solutions Design, bringing with him more than 15 years of executive-level experience in delivering financial technology to credit unions.

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CO-OP Launches Expanded Controls and Alerts Functionality to Increase Member Convenience and Usage

September 18, 2019 – CardNav by CO-OP, the first-to-market mobile card controls and alerts application, is now available across all credit and debit products and gains a series of new features ensuring the credit union brand is front and center, while supporting a seamless member experience. 

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New White Paper from CO-OP Financial Services Offers Guide for Boosting Credit Card Penetration, Activation and Usage

July 23, 2019 – More than half of all credit cardholders use their card every day. This is just one of the many reasons it’s critical for credit union issuers to ensure members choose their credit card over the others in their physical and digital wallets.

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Amber Danford Joins CO-OP Financial Services as Vice President, Client Services

July 9, 2019 – Experienced credit union executive Amber Danford has joined CO-OP Financial Services as Vice President, Client Services, bringing additional executive-level engagement to ensure seamless partnerships between CO-OP and its credit union clients, and promote increased customer satisfaction for members.  

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CO-OP Financial Services Introduces New Solution Lines

May 6, 2019 – CO-OP Financial Services unveiled today a new vision of its advanced digital ecosystem, aligning payments and financial technology solutions along five categories of products and services to better-meet credit union and member needs.

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Erik Askelsen Joins CO-OP Financial Services as General Counsel

March 18, 2019 – Erik Askelsen has been named General Counsel for CO-OP Financial Services, joining its Executive Management Team to lead the company’s enterprise risk management, information security and legal affairs.

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David Becker Joins CO-OP Financial Services as Chief Financial Officer

February 6, 2019 – David Becker has been named Chief Financial Officer for CO-OP Financial Services, joining a nine-member Executive Management Team leading the payments and financial technology provider to credit unions in an increasingly digital marketplace.

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COOPER Fraud Analyzer Added to CO-OP Shared Branch Bringing Dynamic Fraud Monitoring to Network

February 3, 2019 – CO-OP Financial Services announced that COOPER Fraud Analyzer is now part of CO-OP Shared Branch services to participating credit unions, with all network transactions flowing through the interface of this account-based risk management solution.

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SECU Extends Partnership with CO-OP to Enhance Member Service

January 6, 2019 – Seeking to provide a better member experience and greater convenience while gaining operational efficiencies, SECU of Maryland is expanding its long-standing partnership with CO-OP Financial Services to include ATM terminal driving and ATM/debit processing.

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Bruce Dragt and Cheryl Middleton Jones Join CO-OP Executive Management Team

November 28, 2018 – Bruce Dragt and Cheryl Middleton Jones have been named Chief Product Officer and Chief People Officer, respectively, for CO-OP Financial Services, joining the company’s Executive Management Team to help lead its transformation as a digital enterprise.

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$10,000 Donated by CO-OP Financial Services to Hurricane Florence Relief

September 19, 2018 – CO-OP Financial Services is donating $10,000 to CUAid, organized to help credit unions and their members in the Carolinas as they work to recover from Hurricane Florence.

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CO-OP Financial Services Launches COOPER Fraud Analyzer into Pilot Testing

August 16, 2018 – CO-OP Financial Services has launched COOPER Fraud Analyzer, its advanced data-driven fraud mitigation tool, into pilot testing with four participating credit unions in the CO-OP Shared Branch network.

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Transaction Data Analysis by CO-OP Finds Credit Unions are Big Winners Amazon Prime Day

July 31, 2018 – Amazon Prime Day 2018 – 36 hours of discount shopping held mainly on July 17 – recorded more than 100 million customer orders, making it a banner day for the e-commerce site, but also for the nation’s credit unions, according to data analysis by CO-OP Financial Services.

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Nusenda CU Expands Partnership with CO-OP to Improve Operational Efficiencies, Offer Advanced Payments Services

June 23, 2018 – Nusenda Credit Union has reached an agreement to greatly expand its partnership with CO-OP Financial Services for improved operational efficiencies, to be first-to-market with new payments technology and enhance fraud fighting capabilities.

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CO-OP Financial Services Introdcues Cardless Cash Access for ATMs

July 16, 2018 – To help credit unions meet digital consumer expectations and enhance security, CO-OP Financial Services is adding cardless ATM transactions to its roster of digital banking and payment solutions.

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Water and Power Community Credit Union Partners with CO-OP Financial Services on Digital Transformation

July, 11, 2018 – Looking for a business partner to help it digitally transform its services to members, Water and Power Community Credit Union has contracted with CO-OP Financial Services for products addressing member needs at virtually every touchpoint.

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