Our Clients
Testimonials
Next Step Impacts the Financial Services Industry
We’ve had the opportunity to work with some of the brightest and most progressive institutions in the country.
All Next Step clients are positive references for our services based on results and a successful partnership. Here’s a sampling of what you will hear from our clients…
Testimonials
Angie Owens / Brad Aspgren 
American Airlines Federal Credit Union
President & CEO / SVP Technology & Innovation
"AAFCU selected Next Step to lead our core system RFP initiative since they know the viable core systems extremely well and could help us narrow down the choices, and allow us to make the right decision. That is exactly what Next Step did. They brought great project methodology, decision making tools, and a very detailed-oriented focus to the RFP project that allowed us make excellent, informed decisions in a short period of time, while Next Step remained objective and consultative throughout. Next Step also provided valuable input in our core system contract negotiations. For the conversion, AAFCU decided to partner again with Next Step due to our excellent experience on the RFP, and Next Step’s proven conversion methodology and excellent references. Our Next Step consultant became one with our internal conversion team, but at the same time brought the necessary leadership and strategic focus to our project, including to our executive team. A conversion is a lot of work, but Next Step helped us navigate our way through the project, keeping us on our planned timeline and project scope, while continually helping us mitigate risks. The conversion went great, and we are very grateful we partnered with Next Step!"
Keith Cox
North American Savings Bank
President
"We at NASB intentionally sought a consulting partner that would listen and understand our unique business focus, then ensure the core processing vendors understood it, too. Next Step is that firm. They took the time to get to know us and to help us identify which core system best addressed our particular needs, instead of recommending a generic bank solution. Next Step’s core selection process gave us confidence that we were making the best decision for our bank, as a whole. With their help during contract negotiations, we obtained strong vendor commitments, ideal pricing, and are now positioned for a highly successful conversion."
Mike Murphy
Andigo Credit Union
President & CEO
"By bringing their knowledge, discipline and unbiased approach to the system selection process, Next Step helped us to make the right decision quickly and efficiently. During the conversion project, Next Step was nothing short of superb. Their disciplined, proven methodology helped us to mitigate risks and stay on schedule. In the end, we had a highly successful conversion thanks to Next Step working as a true partner with the great team at Andigo. I can’t imagine going through a core system selection and conversion without Next Step."
Municipal Credit Union
“We have used Next Step’s services to manage several key projects during the past several years. Municipal Credit Union has a very large membership, so managing the risks associated with our vendor selections and conversions is extremely important to us. Next Step's Vendor Selection process including their Vendor Contract Negotiations is very thorough and identifies the functionality issues/surprises prior to signing contracts with the vendor. Their process is unique and provides the results we need to meet our objectives. Because of their professionalism and specialized expertise, we continue to choose Next Step to manage our system selections and conversions.”
Marie T. O'Neill
Union Savings Bank
EVP
"Next Step brought a systematic process that ensured we “dotted all the i's and crossed all the t’s". Next Step provided insight and counsel, and truly became part of the team at Union Savings Bank. I am very grateful to the Next Step team."
Joe Newberry
Redstone Federal Credit Union
President & CEO
"We could never have achieved the success level without the day to day guidance, methods and assistance of Next Step. Their experience, knowledge and commitment helped us improve the way we use technology to service our members and to continue to bring increasing value to the member relationship during years of the fastest growth in Redstone's history. Next Step used their expertise to help us successfully maneuver through the biggest change in Redstone's history, and then also helped us improve our business planning for the new environment. I can truly say that Redstone was changed by having Next Step as a partner through our system evaluation, conversion and process improvement - everyone in our organization grew through this process and we are better equipped to ensure we are continuously improving the way we work for the benefit of our members."
Ron Catrone
Farmington Bank
Chief Information Officer
“You have to trust the Next Step process and superior results will follow."
Jo Ann Broderick / Alan Musselman / Steve Drosnock
First Commonwealth Federal Credit Union
President & CEO / Chief Financial Officer / Chief Technology Officer
“Next Step’s methodology is thorough. Their evaluation process identified our business needs and helped us select the vendor that best fit those needs. Next Step’s experience with contract negotiations helped us establish a solid relationship with our new vendor. Their techniques used in the management of the conversion process ensured all tasks were successfully completed. Next Step helped us to achieve a very successful conversion.”
Barry Abramowitz
Liberty Bank
Chief Information Officer
“We never skipped a beat, thanks to Next Step's project methodology."
Terry Mitchell
Independence Community Bank
President
"Next Step’s comprehensive, disciplined and proven approach to project management, combined with an experienced, versatile and thoroughly professional team have made them the right choice for Independence on no less than six major initiative rollouts. Whether it’s a vendor search, merger/acquisition integration or new service introduction, Next Step approaches the engagement with a consistent passion for excellence. Their team balances the client’s day-to-day business responsibilities with the respective project at hand. Independence has most certainly benefited from its association with Next Step."
Sarah O'Brien
NavyArmy Community Credit Union
President
"We had been on our current system for 16 years and determined it was time for our due diligence to make sure we had the best for us. From the beginning it was evident using Next Step was the right move for us. With Next Step’s help we were able to not only make the best decision for us, but to see the shortcomings we had and realize without fixing all parts of the whole we would not have been any better off than before we started the process. I highly recommend the staff and management of Next Step to help anyone with a decision that is this important. I always remember the saying it is important to know what you are good at but it is just as important to know what you are not good at and find the professional resources to assist you in that endeavor. Next Step is that professional resource.”
Jamie Tuttle
Liberty Bank
VP Information Technology
"As Liberty Bank's internal Project Manager, Next Step provided me with the right system evaluation and conversion methods, tools and guidance to make sure that not only was our conversion one of the best successes in banking history, but we were also prepared to really use the new technology to improve the way we work and service our customers. Everyone on the team is very proud of what we accomplished with Next Step's detailed assistance. We have made positive changes in how we manage large projects and are now equipped as a very strong team, to continue ongoing improvements."
Catherine Papayiannis
Carver Bank
COO
"Next Step is disciplined and brought excellent project management expertise and methods as a complement to our internal and vendor resources, ensuring we met our deadlines and achieved our project objectives. They are professional and keep the team focused through completion."
Tony Morris
Atlantic Bank of New York
SVP
"Next Step's project management methodology is extremely valuable, particularly for large initiatives such as acquisitions and system conversions. Their process ensures that all areas of the Bank work in concert toward a common goal and their recommendations for process improvements have been meaningful, provocative, and practical."
Wayne Grosse
Bethpage Federal Credit Union
EVP
"We retained Next Step to expedite the technology changes and manage the associated risks while we concentrate on growing our business. We considered several alternatives and Next Step was chosen because of their strong references, extensive conversion experience and risk management approach. They are hands-on, practical, and have kept us prepared and ahead of the game. The project is organized, well managed, and everyone knows what is expected. They are making a real difference in our ability to achieve our goals for the new technology environment."
Charlie Lai
Fairwinds Credit Union
EVP & CIO
"As CIO, I will tell you that Next Step made our life easier and saved time and frustration as our teams moved through the changes necessary to secure a great conversion and to get the benefits available through the technology investment. Next Step is focused and knows the risks that have to be addressed during a core system initiative - they got us prepared and helped instill the confidence to execute the plan as expected. We have a great team with a lot of experience; however, my opinion is that Next Step is one of the best resources any financial institution can access during a core system initiative."
Larry Tobin
Fairwinds Credit Union
President & CEO
"We have a great team at Fairwinds and we took on the challenge of the conversion with a sharp focus on ensuring the highest level of member service. Next Step brought expertise that helped my entire team manage the risks and get the job done on time; this partnership made a difference in our results. I would recommend Next Step to any CEO looking to achieve a successful core system initiative.”
Bucky Sebastian
GTE Federal Credit Union
President & CEO
Bucky Sebastian will tell you that he is very proud of his entire conversion team for achieving one of the best conversions in history, “and that team includes our partner, Next Step. Next Step was here throughout the project, helping us proactively manage the risks; I can honestly say that surprises were not an issue. Next Step complemented my strong team and helped us prepare ahead of time, allowing us to focus on getting our members ready; this made a big difference. I was proud to introduce Next Step to my Board and retain bragging rights that they are one of the best decisions we made.”
Keith McCarthy
Picatinny Federal Credit Union
CFO
"It would have been impossible for us to do our project on our own without the level of detail afforded us by Next Step. From the creation of the RFP through the detailed evaluation process and the subsequent implementation Next Step’s professionalism, knowledge of the various vendors and decision making process was invaluable.
Chandler J. Howard
Liberty Bank
President and CEO
“This was a crowning achievement in our history. All our hard work paid off in establishing a bright future for Liberty Bank. Obviously, this project has touched every corner of our business. We succeeded in reorienting the bank away from processing transactions and toward serving customers. We built capacity for the increased business we are attracting to the bank through creative advertising and outstanding products and service. And we made a great team even greater by exposing its members deeply to other areas of the bank. Using Next Step's systematic project management approach and assistance, and with active involvement of all of our new partners and the tremendous teamwork we fostered over the past 14 months, we are writing the next great chapter for Liberty Bank.”
Mike Goodman
Redstone Federal Credit Union
EVP
"At Redstone, we never do things in a small way and our system conversion was no different. We essentially changed everything in our credit union and we chose Next Step to help us achieve this major change. Their methods are thorough, detailed and effective. Next Step was not a stop by and see how you are doing company; they were here from beginning through completion and became part of us - they were involved in helping us make critical decisions and follow through those plans to success. We would choose Next Step again and are committed to their methodologies because they work."
Our Clients
Testimonials
Next Step Impacts the Financial Services Industry
Testimonials
read client testimonials
Growing institutions continue to gravitate toward Next Step’s better approaches to vendor evaluations, conversion management, and process improvement.
New in 2020
Respected Community Bank
660 Million
Massachusetts
This full-service Bank engages Next Step to manage its system evaluation and selection process including core, card processing/payments, and key ancillary systems. The Bank also selects Next Step to handle the vendor contract negotiations.
Rogue Credit Union
1.9 Billion
Oregon
Rogue engages Next Step to provide advisory and project planning services for its upcoming merger and related system conversions.
Service Focused Financial Institution
1.3 Billion
Washington
Strategic-minded institution engages Next Step to provide advisory services and assist with negotiating its core vendor contracts including a migration from in-house to cloud processing.
NavyArmy Community Credit Union
3.5 Billion
Texas
NavyArmy engages Next Step to manage its account origination system evaluation and selection process and vendor contract negotiations. This vibrant institution also selects Next Step to conduct an ATM/Debit card processing strategic assessment and associated vendor contract negotiations.
Strong Local Financial Institution
708 Million
Texas
This community favorite engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the ensuing conversions.
Growing Community Institution
1.3 Billion
Utah
Expanding institution engages Next Step to manage its mortgage loan point of sale and origination system evaluation and selection process.
Leominster Credit Union
752 Million
Massachusetts
LCU engages Next Step to manage its system evaluation and selection process including core, digital banking, ATM/debit card processing, and key ancillary systems. Executive management also selects Next Step to handle the vendor contract negotiations.
Area Financial Services, Inc.
2.0 Billion
Ohio
Area Financial, a data processing CUSO for seven credit unions, engages Next Step to be the overall project manager for all seven core system conversions and implementation of key ancillary systems.
Strong Community Focused Financial Institution
536 Million
Louisiana
This unique institution engages Next Step to be the overall project manager for its core system, loan/account origination, and key ancillary system conversions.
Growing Financial Institution
425 Million
Minnesota
Strong, expanding institution engages Next Step to assist in renegotiating their core and key ancillary system contracts.
Harvard University Employees Credit Union
841 Million
Massachusetts
Harvard University Employees engages Next Step to manage its mortgage loan point of sale and origination system evaluation and selection process. This leader also selects Next Step to handle vendor contract negotiations and preparations for the conversions.
Service Credit Union
3.9 Billion
New Hampshire
Service extends its partnership with Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems spanning across its domestic and international operations.
Future Focused Financial Institution
263 Million
New Jersey
Transforming institution engages Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems.
Community Focused Financial Institution
300 Million
Missouri
Local favorite engages Next Step to assist in renegotiating their core, digital banking, and key ancillary system contracts.
Jeanne D'Arc Credit Union
1.5 Billion
Massachusetts
Jeanne D'Arc engages Nex Step to be the overall project manager for its core system conversion, ATM/debit/credit card processing conversion, and implementation of key ancillary systems.
Sikorsky Credit Union
830 Million
Connecticut
Sikorsky engages Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems.
Specialized Financial Institution
233 Million
New York
Unique institution in the heart of New York City engages Next Step to manage its system evaluation and selection process including core, loan origination, digital banking, and key ancillary systems. This progressive institution also chooses Next Step to handle vendor contract negotiations and preparations for the conversions.
Strata Credit Union
271 Million
California
Strata engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. Executive management also selects Next Step to handle the vendor contract negotiations.
Leading Financial Institution
1.4 Billion
Indiana
Popular, well-respected institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the ensuing conversions.
Growing Innovative Financial Institution
2.3 Billion
Texas
Industry leader engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. This unique institution also selects Next Step to handle the vendor contract negotiations, as well as manage the resulting conversions.
First Piedmont Federal Savings
419 Million
South Carolina
First Piedmont engages Next Step to manage its system evaluation and selection process including core, card processing/payments, and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the ensuing conversions.
The Police Credit Union
931 Million
California
The Police engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Nationwide Financial Institution
584 Million
Texas
Ultra-popular institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. Executive management also selects Next Step to handle the vendor contract negotiations.
Charter Oak Federal Credit Union
1.2 Billion
Connecticut
Charter Oak engages Next Step to be the overall project manager for its digital banking and online account opening system conversion.
Dynamic Financial Institution
1.0 Billion
Wisconsin
This transforming institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, key ancillary systems, and simultaneous acquisition of a commercial bank.
Cyprus Credit Union
1.1 Billion
Utah
Cyprus engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations.
American Eagle Financial Credit Union
1.8 Billion
Connecticut
American Eagle engages Next Step to be the overall project manager for its core system conversion and the implementation of key ancillary systems.
Innovative Community Financial Institution
573 Million
Indiana
This growing institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This prospering institution also selects Next Step to handle the vendor contract negotiations.
New in 2019
Unique Financial Institution
439 Million
North Carolina
Exciting financial institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations.
Charter Oak Federal Credit Union
1.2 Billion
Connecticut
Charter Oak engages Next Step to manage its system evaluation and selection process including digital banking and online account opening.
The Police Credit Union
931 Million
California
The Police engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. This focused institution also selects Next Step to handle the vendor contract negotiations.
Strong Community Focused Financial Institution
2.0 Billion
Indiana
A local leader in financial products and services engages Next Step to manage its system evaluation and selection process, including digital banking, online account opening, and loan origination. This growing organization also selects Next Step to handle the vendor contract negotiations.
Rogue Credit Union
1.7 Billion
Oregon
Rogue engages Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems.
Silicon Valley Area Financial Institution
1.3 Billion
California
This technology driven institution engages Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems.
TTCU Credit Union
2.0 Billion
Oklahoma
TTCU engages Next Step to be the project manager for its core system conversion and implementation of key ancillary systems.
Growing Financial Institution
899 Million
Michigan
This fast paced institution engages Next Step to be the overall project manager for its core system conversion and implementation of key ancillary systems and simultaneous merger of equals.
Large Community Financial Institution
3.1 Billion
Northeast
This leader engages Next Step to finalize its core and card processing vendor selection, negotiate the vendor contracts, and be the overall project manager for its core system conversion, credit/debit card processing conversion, and the implementation of key ancillary systems.
Allegacy Federal Credit Union
1.4 Billion
North Carolina
Allegacy engages Next Step to be the overall project manager for its core system conversion and the implementation of key ancillary systems.
Guilford Savings Bank
751 Million
Connecticut
GSB engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, debit card processing conversion, and the implementation of key ancillary systems.
Area Financial Services, Inc.
1.9 Billion
Ohio
Area Financial, a data processing CUSO owned by six credit unions, engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This unique organization also selects Next Step to handle the vendor contract negotiations.
Community Leading Financial Institution
1.4 Billion
Massachusetts
This forward-thinking institution engages Next Step to manage its system evaluation and selection process including core, credit and debit card processing, and key ancillary systems and all integration considerations with digital channels. This institution also selects Next Step to handle the vendor contract negotiations.
Ascend Federal Credit Union
2.4 Billion
Tennessee
Ascend engages Next Step to be the overall project manager for its core system conversion and the implementation of key ancillary systems.
Investors Bank
25.5 Billion
New Jersey
Investors Bank engages Next Step to be the overall project manager for its commercial digital banking system upgrade and implementation.
TTCU Credit Union
1.9 Billion
Oklahoma
TTCU engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This prominent leader also selects Next Step to handle the vendor contract negotiations.
Specialized Financial Institution
720 Million
Texas
This distinctive institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Expanding Financial Institution
502 Million
Louisiana
This popular, service-minded institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This local favorite also selects Next Step to handle the vendor contract negotiations.
Dynamic Financial Institution
936 Million
Wisconsin
This transforming institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems and all integration considerations with card channels. This exciting market leader also selects Next Step to handle the vendor contract negotiations.
Harvard University Employees Credit Union
713 Million
Massachusetts
Harvard University Employees engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Service Credit Union
3.4 Billion
New Hampshire
Service, a multinational credit union, engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This visionary institution also selects Next Step to handle the vendor contract negotiations.
Rogue Credit Union
1.5 Billion
Oregon
Rogue engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This institution also selects Next Step to handle the vendor contract negotiations.
Transforming Financial Institution
162 Million
Kentucky
This strategic-minded institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Future Focused Financial Institution
556 Million
Vermont
This visionary institution engages Next Step to manage its system evaluation and selection process for its consumer and business digital banking channels, including all integration considerations with core, cards, and ancillary systems. This local leader also selects Next Step to handle the vendor contract negotiations.
Service Focused Financial Institution
188 Million
Maryland
This unique institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This institution also selects Next Step to handle the vendor contract negotiations.
New in 2018
Laser Focused Financial Institution
720 Million
Texas
This specialized institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems and all integration considerations with card channels. This unique institution also selects Next Step to handle the vendor contract negotiations.
United Nations Federal Credit Union
5.0 Billion
New York
United Nations engages Next Step to manage the evaluation and selection of a new debit and credit card processing solution, as well as negotiate the vendor contracts. UNFCU also engages Next Step to manage its system evaluation and selection process for BSA, AML, OFAC, and Fraud Management and all integration considerations with core, cards, and digital banking as well as negotiate the vendor contracts.
Harvard University Employees Credit Union
713 Million
Massachusetts
Harvard University Employees engages Next Step to negotiate its credit and debit card processing vendor contracts.
Technology Savvy Financial Institution
1.7 Billion
Washington
This progressive institution engages Next Step to be the overall project manager for its core system conversion and the implementation of key ancillary systems.
Growing Community Financial Institution
558 Million
Indiana
This prospering institution engages Next Step to negotiate its credit and debit card processing vendor contracts.
Contemporary Financial Institution
162 Million
Kentucky
This positioned for fast growth institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems and all integration considerations with card channels. This institution also selects Next Step to handle the vendor contract negotiations.
Contemporary Financial Institution
143 Million
Michigan
Forward-thinking institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems and all integration considerations with card channels. This institution also selects Next Step to handle the vendor contract negotiations.
Strong Community Focused Financial Institution
363 Million
Michigan
This strategic minded institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This leader also selects Next Step to handle the vendor contract negotiations.
American Eagle Financial Credit Union
1.7 Billion
Connecticut
American Eagle engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This well-respected institution also selects Next Step to handle the vendor contract negotiations.
Allegacy Federal Credit Union
1.4 Billion
North Carolina
Allegacy engages Next Step to manage its system evaluation and selection process for its consumer and business digital banking channels, including all integration considerations with core, cards, and ancillary systems. This thought-leading institution also selects Next Step to handle the vendor contract negotiations.
Leading Community Financial Institution
1.3 Billion
Community leader engages Next Step to manage its system evaluation and selection process including core, digital banking, credit and debit card processing, and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the ensuing conversions.
Harvard University Employees Credit Union
627 Million
Massachusetts
Harvard University Employees engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the ensuing conversions.
Prospering Financial Institution
633 Million
Texas
Strategic-minded organization engages Next Step to manage its assessment to move core processing to an outsourced delivery alternative and to manage its evaluation of debit card processing solutions. This focused executive team also selects Next Step to the handle the vendor contract negotiations.
Leading Community Financial Institution
569 Million
Texas
Fast moving organization engages Next Step to finalize its selection of a new digital banking solution and negotiate the vendor contracts.
Growing Financial Institution
525 Million
Michigan
Rebranded, fast paced institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This institution also selects Next Step to handle the vendor contract negotiations
Innovative Financial Institution
695 Million
Minnesota
Popular, service minded institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Premier America Credit Union
2.4 Billion
California
Premier America engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This fast-growing institution also selects Next Step to handle the vendor contract negotiations.
Progressive Financial Institution
3.4 Billion
Iowa
Statewide leader engages Next Step to be the project manager for its core system conversion and implementation of key ancillary systems.
Expanding Financial Institution
2.7 Billion
Texas
Dominant provider of financial products and services engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Significant Community Based Financial Institution
2.1 Billion
Tennessee
Strong sales and service minded organization engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations, as well as project manage the upcoming conversions.
Silicon Valley Area Financial Institution
1.3 Billion
California
Vibrant technology driven institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems and all integration considerations with digital and card channels. This institution also selects Next Step to handle the vendor contract negotiations.
New in 2017
Strong Community Focused Financial Institution
1.5 Billion
Washington
Highly regarded financial institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations.
Liberty Bank
4.5 Billion
Connecticut
Liberty Bank engages Next Step to be the overall project manager for its digital banking system conversion, including online banking, mobile banking, mobile check deposit, personal financial management, bill pay and all integration considerations with core and ancillary systems.
Technology Savvy Financial Institution
870 Million
Nevada
Local leader engages Next Step to be the overall project manager for its core system conversion and the implementation of key ancillary systems.
Forward Thinking Financial Institution
1.3 Billion
Southeast
Strong community focused institution engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. This highly regarding institution also selects Next Step to handle the vendor contract negotiations.
Whatcom Educational Credit Union
1.4 Billion
Washington
WECU engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Savings Bank of Danbury
988 Million
Connecticut
Savings Bank of Danbury engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, ATM/debit card processing conversion, and the implementation of key ancillary systems.
Fibre Federal Credit Union
1.0 Billion
Washington
Fibre engages Next Step to manage its system evaluation and selection process for all consumer and business digital banking channels, including all integration considerations with core and ancillary systems. Fibre also selects Next Step to handle the vendor contract negotiations.
Guilford Savings Bank
665 Million
Connecticut
GSB engages Next Step to manage its system evaluation and selection process including core, digital banking, ATM/debit, and key ancillary systems. This growing bank also selects Next Step to handle the vendor contract negotiations.
Leading Financial Institution
8.1 Billion
California
Fast paced, technology minded institution engages Next Step to manage its system evaluation and selection process for consumer digital banking solutions, including online banking, mobile banking, PFM, mobile check deposit, bill pay, and integration considerations with core and ancillary systems.
Leading Financial Institution
1.9 Billion
Arizona
This technology minded institution engages Next Step to complete the final phase of its core system evaluation and selection, handle the vendor contract negotiations, and be the overall project manager for its core system conversion, digital banking integration, and the implementation of key ancillary systems.
NavyArmy Community Credit Union
2.5 Billion
Texas
This fast growing credit union engages Next Step to manage its system evaluation and selection process including core, digital banking, and key ancillary systems. NavyArmy also selects Next Step to handle the vendor contract negotiations.
Veridian Credit Union
3.0 Billion
Iowa
Veridian engages Next Step to manage its system evaluation and selection process including core and key ancillary systems, and integration with all digital channels. Veridian also selects Next Step to handle the vendor contract negotiations.
Statewide Financial Institution
1.7 Billion
Michigan
Viewed as a pillar of the communities it serves, this organization engages Next Step to help determine its go-forward credit card, ATM and debit solutions, and to lead the vendor contraction negotiations including a renewal of its core processing agreement.
Significant Community Based Financial Institution
1.7 Billion
Indiana
This very popular, service minded institution engages Next Step to manage its system evaluation and selection process including ATM/debit, credit card, digital imaging, branch/teller/remote capture, and other ancillary systems. The executive team also selects Next Step to handle the vendor contract negotiations.
St. Mary’s Credit Union
811 Million
Massachusetts
St. Mary’s engages Next Step to conclude its core vendor contract negotiations and to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Growing Financial Institution
646 Million
Minnesota
Local leader engages Next Step to manage its system evaluation and selection process including core, digital banking, ATM/debit, and key ancillary systems. The executive team also selects Next Step to handle the vendor contract negotiations and to manage a technology merger conversion with another institution.
Affinity Plus Federal Credit Union
1.9 Billion
Minnesota
Affinity Plus engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Fast Growing Financial Institution
977 Million
Pennsylvania
This well respected institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Expanding Financial Institution
539 Million
Texas
This impressive institution engages Next Step to be the overall project manager for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
Contemporary Financial Institution
682 Million
Texas
This educational focused institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of key ancillary systems.
Innovative Financial Institution
647 Million
California
This market leader engages Next Step to provide proven conversion management methodologies and tools, risk management counsel, and advisory services for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
New in 2016
SESLOC Credit Union
752 Million
California
SESLOC engages Next Step to be the overall project manager for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
Popular Financial Institution
539 Million
Texas
Solution-oriented financial institution engages Next Step to manage its system evaluation and selection process, including core and key ancillary systems, and integration with all digital channels. This growing institution also selects Next Step to handle the vendor contract negotiations.
Technology Savvy Financial Institution
500+ Million
Pennsylvania
This forward thinking institution engages Next Step to manage its system evaluation and selection process including core and key ancillary systems, and integration with all digital channels. The executive team also selects Next Step to handle the vendor contract negotiations.
Savings Bank of Danbury
957 Million
Connecticut
Savings Bank of Danbury engages Next Step to manage its system evaluation and selection process, including core, digital channels, ATM/debit, and other key ancillary systems. This well-known bank also selects Next Step to handle the vendor contract negotiations.
Strong Midwest Financial Institution
600+ Million
Nebraska
A local leader in financial products and services engages Next Step to manage its system evaluation and selection process, including core, digital channels, and other key ancillary systems. This growing organization also selects Next Step to handle the vendor contract negotiations.
Statewide Financial Institution
1.4+ Billion
USA
Retail and commercially focused institution engages Next Step to manage its loan origination system evaluation and selection process, complete a comprehensive core system and digital banking system gap analysis, and handle related vendor contract negotiations.
Visionary Financial Institution
4.0+ Billion
USA
Large, well-known leader in financial services engages Next Step to provide digital banking advisory services and help determine related go-forward technology strategies.
Educationally Focused Financial Institution
665 Million
Texas
Unique, high-quality financial institution engages Next Step to manage its system evaluation and selection process including core, digital channels, and other key ancillary systems. This impressive institution also selects Next Step to handle the vendor contract negotiations.
Unique Credit Union and Bank Merger
1.0+ Billion
USA
Forward-thinking credit union and community bank engage Next Step to provide project and risk management advisory services for its nationally significant merger conversion including all core, digital and ancillary system components.
Transforming Financial Institution
900+ Million
Illinois
Unique, forward-thinking financial institution engages Next Step to be the overall project manager for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
Expanding Financial Institution
1.2+ Billion
Washington
Consumer and commercially focused financial institution engages Next Step to manage its system evaluation and selection process including core, digital channels, and other key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations.
Educationally Focused Financial Institution
300+ Million
Pennsylvania
High-quality organization engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of numerous ancillary systems.
Multi-State Financial Institution
800+ Million
Southwest
Exceptionally managed financial institution engages Next Step to manage its system evaluation and selection process including core, key ancillary systems, and integration with all digital channels. This impressive institution also selects Next Step to handle the vendor contract negotiations.
Bank Iowa
1.2 Billion
Iowa
Multi-faceted consumer-, agriculture-, and commercially-focused bank engages Next Step to be the overall project manager for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
Worldwide Financial Institution
4.0+ Billion
USA
Unique, multi-country financial institution engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of numerous ancillary systems.
Strategic Financial Institution
600+ Million
California
Strong, visionary organization engages Next Step to be the overall project manager for its core system conversion, digital banking conversion, and the implementation of numerous ancillary systems.
Liberty Bank
4.3 Billion
Connecticut
Liberty Bank engages Next Step to manage its system evaluation and selection process for all consumer and business digital banking channels, including all integration considerations with core and ancillary systems. This well-known growing bank also selects Next Step to handle the vendor contract negotiations.
Expanding Financial Institution
700+ Million
Massachusetts
Community-focused financial institution engages Next Step to be the overall project manager for its core system conversion, digital banking integration, and the implementation of numerous ancillary systems.
Prominent Financial Institution
1.3+ Billion
Texas
Very well-known financial institution engages Next Step to manage its system evaluation and selection process, including core, digital channels, and other key ancillary systems. This leader also selects Next Step to handle the vendor contract negotiations.
Fast Growing Financial Institution
1.9 Billion
Texas
Forward-thinking financial institution engages Next Step to manage its system evaluation and selection process for all consumer and business digital banking channels, including all integration considerations with core and ancillary systems. This well-known organization also selects Next Step to handle the vendor contract negotiations.
Expanding Financial Institution
640 Million
California
Exceptional, service-focused financial institution engages Next Step to manage their system evaluation and selection process including core, key ancillary systems, and integration with all digital channels. This impressive institution also selects Next Step to handle the vendor contract negotiations.
Affinity Plus Federal Credit Union
1.8 Billion
Minnesota
Affinity Plus Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, digital channels, ATM/Debit processing and other key ancillary systems. This progressive institution also selects Next Step to handle the vendor contract negotiations.
Growing Community Financial Institution
900+ Million
Pennsylvania
Well-respected community supporter engages Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This progressive institution also selects Next Step to handle the vendor contract negotiations.
New in 2015
Georgia's Own Credit Union
1.8 Billion
Georgia
Georgia’s Own Credit Union engages Next Step to provide advisory services to help finalize their core system decision, manage the vendor contract negotiations, and define its conversion strategy with supporting conversion milestone events and dates. Update: Georgia’s Own engages Next Step to be the overall project manager for their core system conversion.
Liberty Bank
4.0 Billion
Connecticut
Liberty Bank continues their partnership with Next Step to manage the implementation of a new mortgage origination system while transforming the environment with “paperless” processes.
SAFE Credit Union
2.2 Billion
California
SAFE engages Next Step to assess their current digital banking costs and vendor contracts to determine alignment with business strategies. This large credit union also selects Next Step to handle any resulting vendor contract negotiations.
Oregon State Credit Union
946 Million+
Oregon
Oregon State Credit Union engages Next Step to manage their system evaluation and selection process including core, key ancillary systems, and integration with all digital channels. This dynamic institution also selects Next Step to handle the vendor contract negotiations.
Inspirus Credit Union
1.0 Billion
Washington
Inspirus (formerly School Employees Credit Union of Washington) engages Next Step to manage their system evaluation and selection process for online banking, mobile banking, and bill payment solutions including all integration considerations with core and ancillary systems. Inspirus also selects Next Step to handle the vendor contract negotiations.
Argent Federal Credit Union
212 Million
Virginia
Argent engages Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This respected institution also selects Next Step to handle the vendor contract negotiations.
Jeanne D'Arc Credit Union
1.1 Billion
Massachusetts
Jeanne D'Arc Credit Union engages Next Step to manage their system evaluation and selection process for all consumer and business digital banking channels including all integration considerations with core and ancillary systems. This well-known credit union also selects Next Step to handle the vendor contract negotiations. Update: JDCU engages Next Step to be the overall project manager for their digital banking conversion.
Large Community Financial Institution
5 Billion+
USA
Well-known financial institution engages Next Step to conduct a core system strategic review, complete an end-to-end functionality needs assessment across all operational areas, and recommend the optimal go-forward technology strategy.
Dynamic Financial Institution
600 Million+
USA
Popular community financial institution engages Next Step to manage their system evaluation and selection process including core, key ancillary systems, and integration with all digital channels. This dynamic institution also selects Next Step to handle the vendor contract negotiations.
Growing Financial Institution
800 Million+
USA
Technology savvy financial institution engages Next Step to manage their system evaluation and selection process including core, key ancillary systems, and integration with all digital channels. This dynamic institution also selects Next Step to handle the vendor contract negotiations.
Bank Iowa
1.2 Billion
Iowa
Bank Iowa engages Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This commercial focused institution also selects Next Step to handle the vendor contract negotiations.
Lehigh Valley Educators Credit Union
301 Million
Pennsylvania
LVECU engages Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This dynamic institution also selects Next Step to handle the vendor contract negotiations.
People First Federal Credit Union
466 Million
Pennsylvania
People First engages Next Step to manage their system evaluation and selection process including core, online banking, integration with all digital channels, and other key ancillary systems. This dynamic institution also selects Next Step to handle the vendor contract negotiations.
AltaOne Credit Union
607 Million
California
AltaOne engages Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This well-known institution also selects Next Step to handle the vendor contract negotiations.
APCI Federal Credit Union
513 Million
Pennsylvania
APCI Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system, digital banking solutions, and numerous ancillary systems.
Capital Educators Federal Credit Union
412 Million
Meridian, ID
CapEd engages Next Step to manage their system evaluation and selection process including core, digital channels, ATM/Debit processing and other key ancillary systems. This progressive institution also selects Next Step to handle the vendor contract negotiations.
Columbia Credit Union
1.0 Billion
Washington
Columbia Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Sidney Federal Credit Union
394 Million
New York
Sidney continues their partnership with Next Step to manage their conversion to a new core system, digital banking solutions, and numerous ancillary systems.
Bellwether Community Credit Union
408 Million
New Hampshire
BCCU continues their partnership with Next Step to manage their conversion to a new core system, digital banking solutions, and numerous ancillary systems.
Local Government Federal Credit Union
1.4 Billion
North Carolina
Local Government Federal Credit Union continues their partnership with Next Step to manage the implementation of a new core system, digital banking solutions, and all ancillary systems to help launch a brand new financial institution. LGFCU also engages Next Step to lead a ground-breaking initiative with subject matter experts from its new technology providers and credit union to design operational processes from scratch with optimal efficiency and utilization of automation.
Ridgewood Savings Bank
5.1 Billion
New York City
Ridgewood Savings Bank expands their partnership with Next Step to provide detailed oversight for end to end process focused acceptance testing pertaining to a new core system and numerous ancillary systems.
United Nations Federal Credit Union
4.1 Billion
New York
United Nations Federal Credit Union continues their partnership with Next Step to manage their system evaluation and selection process including core, digital channels, and other key ancillary systems. This very unique institution also selects Next Step to handle the vendor contract negotiations.
University of Iowa Community Credit Union
2.4 Billion
Iowa
UICCU continues their partnership with Next Step to manage their conversion to a new suite of best in class digital banking solutions.
New in 2014
Large Community Financial Institution
4.0 Billion+
USA
Strong community financial institution continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Central Minnesota Credit Union
852 Million
Minnesota
Central Minnesota Credit Union engages Next Step to manage their system evaluation and selection process including core, key ancillary systems, and integration requirements with digital channels. CMCU also selects Next Step to handle the vendor contract negotiations.
Montecito Bank & Trust
1.1 Billion
California
MB&T engages Next Step to manage their system evaluation and selection process including core, digital, and key ancillary systems. This exciting bank also selects Next Step to handle the vendor contract negotiations.
San Diego County Credit Union
6.5 Billion
California
San Diego County Credit Union engages Next Step to help define their requirements for offering business/commercial products and services through the digital channels along with integration requirements to their core system and other ancillary systems. This progressive credit union also selects Next Step to document a comprehensive vendor Request For Proposal (RFP) and complete a comprehensive vendor pricing analysis.
University of Iowa Community Credit Union
2.3 Billion
Iowa
UICCU engages Next Step to manage their system evaluation and selection process for consumer and business online banking, mobile banking, and bill payment solutions including all integration considerations with core and ancillary systems. This well respected credit union also selects Next Step to handle the vendor contract negotiations.
Freedom Credit Union
650 Million
Pennsylvania
Freedom Credit Union engages Next Step to manage their system evaluation and selection process including core, digital, and key ancillary systems. This vibrant credit union also selects Next Step to handle the vendor contract negotiations.
Fairfield County Bank
1.4 Billion
Connecticut
Fairfield County Bank continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Ridgewood Savings Bank
5.1 Billion
New York City
Ridgewood Savings Bank continues their partnership with Next Step to help manage their conversion to a new core system and numerous ancillary systems.
Bellwether Community Credit Union
387 Million
New Hampshire
Bellwether Community Credit Union engages Next Step to manage their system evaluation and selection process including core, digital, and key ancillary systems. BCCU also selects Next Step to handle the vendor contract negotiations.
APCI Federal Credit Union
505 Million
Pennsylvania
APCI Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, digital, and key ancillary systems. This vibrant credit union also selects Next Step to handle the vendor contract negotiations.
Merck Sharp & Dohme Federal Credit Union
530 Million
Pennsylvania
Merck Sharp & Dohme Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, digital, and key ancillary systems. This well-known credit union also selects Next Step to handle the vendor contract negotiations.
Local Government Federal Credit Union
1.3 Billion
North Carolina
Local Government Federal Credit Union engages Next Step to assess future core, digital and ancillary system requirements and select solutions for newly created financial services entities that will enable optimum innovation and leading edge self-service electronic channels.
Desert Schools Federal Credit Union
3.2 Billion
Arizona
Desert Schools Federal Credit Union engages Next Step to provide advisory services to help finalize their core system decision and provide recommendations on how to manage the associated risks pertaining to contract negotiations and conversion management.
Ion Bank
963 Million
Connecticut
Ion Bank continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Mid Minnesota Federal Credit Union
257 Million
Minnesota
Mid Minnesota Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
New in 2013
Large Community Financial Institution
4.0+ Billion
USA
Strong community financial institution engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Executive management also selects Next Step to handle the vendor contract negotiations.
Investors Bank
17.4 Billion
New Jersey
Investors Bank continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Columbia Credit Union
998 Million
Washington
Columbia Credit Union engages Next Step to manage their system evaluation and selection process including core and numerous key ancillary systems. Columbia also selects Next Step to handle the vendor contract negotiations.
United Nations Federal Credit Union
3.9 Billion
New York
United Nations Federal Credit Union engages Next Step to conduct their core and ancillary system gap analysis and needs assessment and determine the optimal go-forward technology strategy.
Liberty Bank
3.4 Billion
Connecticut
Liberty Bank continues their partnership with Next Step to oversee their selection of a new mortgage origination system. Liberty also selects Next Step to handle the vendor contract negotiations.
Ridgewood Savings Bank
5.0 Billion
New York City
Ridgewood Savings Bank continues their partnership with Next Step to manage their core system gap analysis and decision process. Ridgewood also selects Next Step to handle the vendor contract negotiations.
Ion Bank (formerly Naugatuck Savings Bank)
980 Million
Connecticut
Ion Bank engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Ion Bank also selects Next Step to handle the vendor contract negotiations.
Credit Union ONE
808 Million
Michigan
Credit Union ONE engages Next Step to manage their core system gap analysis and selection process including key ancillary systems. Credit Union ONE also selects Next Step to handle the vendor contract negotiations.Update: Credit Union ONE engages Next Step to help manage their conversion to the new core system and numerous ancillary systems.
Achieva Credit Union
1.0 Billion
Florida
Achieva Credit Union engages Next Step to manage their system evaluation and selection process including online banking, bill payment, and mobile banking. Achieva also selects Next Step to handle the vendor contract negotiations.
Dime Savings Bank of Williamsburgh
4.0 Billion
New York City
Dime Savings Bank of Williamsburgh continues their partnership with Next Step to manage their conversion to a new teller and platform automation system and new online/mobile banking and bill pay systems.
Fairfield County Bank
1.4 Billion
Connecticut
Fairfield County Bank engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Fairfield County Bank also selects Next Step to handle the vendor contract negotiations.
Neighbors Federal Credit Union
616 Million
Louisiana
Neighbors Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Neighbors also selects Next Step to handle the vendor contract negotiations.
Diamond Credit Union
403 Million
Pennsylvania
Diamond Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Diamond also selects Next Step to handle the vendor contract negotiations.
Sidney Federal Credit Union
370 Million
New York
Sidney Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. SFCU also selects Next Step to handle the vendor contract negotiations.
Municipal Employees Credit Union
1.7 Billion
Maryland
Municipal Employees Credit Union engages Next Step to manage their core system and online/mobile banking contract renewal process and related vendor negotiations.
St. Louis Community Credit Union
230 Million
Missouri
St. Louis Community Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. SLCCU also selects Next Step to handle the vendor contract negotiations.
Arizona Federal Credit Union
1.3 Billion
Arizona
Arizona Federal Credit Union continues their partnership with Next Step to help manage their conversion to a new core system and numerous ancillary systems.
Workers’ Credit Union
879 Million
Massachusetts
Workers' Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Greater Nevada Credit Union
460 Million
Nevada
Greater Nevada Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Kitsap Credit Union
900 Million
Washington
Kitsap Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
The People’s Credit Union
381 Million
Rhode Island
The People’s Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Coastal Federal Credit Union
2.1 Billion
North Carolina
Coastal Federal Credit Union continues their partnership with Next Step for core system conversion planning and management advisory services.
Vermont Federal Credit Union
346 Million
Vermont
Vermont Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Columbia Bank
4.2 Billion
New Jersey
Columbia Bank engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Columbia Bank also selects Next Step to handle the vendor contract negotiations.
New in 2012
Farmington Bank
1.7 Billion
Connecticut
Farmington Bank continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
American Airlines Federal Credit Union
5.6 Billion
Texas
American Airlines Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Fibre Federal Credit Union
746 Million
Washington
Fibre Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Fibre also selects Next Step to handle the vendor contract negotiations and provide conversion management.
Arizona Federal Credit Union
1.3 Billion
Arizona
Arizona Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Arizona Federal also selects Next Step to handle the vendor contract negotiations.
Workers’ Credit Union
879 Million
Massachusetts
Workers' Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Workers' also selects Next Step to handle the vendor contract negotiations.
Ridgewood Savings Bank
5.0 Billion
New York City
Ridgewood Savings Bank engages Next Step to consult and advise on core system solutions and options for meeting the bank's strategic and business objectives.
Investors Bank
14.8 Billion
New Jersey
Investors Bank engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Investors also selects Next Step to handle the vendor contract negotiations.
Quorum Federal Credit Union
757 Million
New York
Quorum Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Quorum also selects Next Step to handle the vendor contract negotiations.
Capital Communications Federal Credit Union
938 Million
New York
Capital Communications Federal Credit Union engages Next Step to manage their system evaluation and selection process including online banking, mobile banking, and mobile payments. CAP COM also selects Next Step to handle the vendor contract negotiations.
Dime Savings Bank of Williamsburgh
4.0 Billion
New York City
Dime Savings Bank of Williamsburgh engages Next Step to facilitate their strategic technology assessment including the core vendor/system, online banking, and mobile banking.
Indiana Members Credit Union
1.4 Billion
Indiana
Indiana Members Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. IMCU also selects Next Step to handle the vendor contract negotiations.
Greater Nevada Credit Union
460 Million
Nevada
Greater Nevada Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. GNCU also selects Next Step to handle the vendor contract negotiations.
Kitsap Credit Union
900 Million
Washington
Kitsap Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Kitsap also selects Next Step to handle the vendor contract negotiations.
The People’s Credit Union
381 Million
Rhode Island
The People’s Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. PCU also selects Next Step to handle the vendor contract negotiations.
Neighborhood Credit Union
314 Million
Massachusetts
Neighborhood Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
UniBank
1.2 Billion
Massachusetts
UniBank continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
First Commonwealth Federal Credit Union
557 Million
Pennsylvania
First Commonwealth Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
CSE Federal Credit Union
284 Million
Louisiana
CSE Federal Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Liberty Bank
3.4 Billion
Connecticut
Liberty Bank continues their partnership with Next Step to oversee their selection of a mobile banking system and the implementation.
Heritage Federal Credit Union
426 Million
Indiana
Heritage Federal Credit Union continues their partnership with Next Step to manage their system evaluation and selection process including online banking, bill payment, and mobile banking. Heritage also selects Next Step to handle the vendor contract negotiations.
New in 2011
Keesler Federal Credit Union
2.0 Billion
Mississippi
Keesler Federal Credit Union engages Next Step to manage their system evaluation and selection process including online banking and mobile banking. KFCU also selects Next Step to handle the vendor contract negotiations.
Affinity Federal Credit Union
2.3 Billion
New Jersey
Affinity Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. AFCU also selects Next Step to manage their conversion to a new core system and numerous ancillary systems.
UniBank
1.2 Billion
Massachusetts
UniBank engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. UniBank also selects Next Step to handle the vendor contract negotiations.
Mid Minnesota Federal Credit Union
240 Million
Minnesota
Mid Minnesota Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. MMFCU also selects Next Step to handle the vendor contract negotiations.
Coastal Federal Credit Union
2.1 Billion
North Carolina
Coastal Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Coastal also selects Next Step to handle the vendor contract negotiations.
Vermont Federal Credit Union
346 Million
Vermont
Vermont Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Vermont FCU also selects Next Step to handle the vendor contract negotiations.
Neighborhood Credit Union
314 Million
Texas
Neighborhood Credit Union engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. Neighborhood Credit Union also selects Next Step to handle the vendor contract negotiations.
Farmington Bank
1.7 Billion
Connecticut
Farmington Bank engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. Farmington Bank also selects Next Step to handle the vendor contract negotiations.
MIDFLORIDA
1.7 Billion
Florida
MIDFLORIDA engages Next Step to manage their system evaluation and selection process including core and key ancillary systems. MIDFLORIDA also selects Next Step to handle the vendor contract negotiations.
Andrews Federal Credit Union
886 Million
Maryland
Andrews Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. Andrews FCU also selects Next Step to handle the vendor contract negotiations.
American Airlines Federal Credit Union
5.6 Billion
Texas
American Airlines Federal Credit Union engages Next Step to manage their core system evaluation system evaluation and vendor contract negotiations.
Stanford Federal Credit Union
1.4 Billion
California
Stanford Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. SFCU also selects Next Step to handle the vendor contract negotiations.
First Commonwealth Federal Credit Union
557 Million
Pennsylvania
First Commonwealth Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. FCFCU also selects Next Step to handle the vendor contract negotiations.
First Command Bank
622 Million
Texas
First Command Bank engages Next Step for best practice methodologies and advice and counsel for their core system, online banking, and mobile banking selection process. First Command also selects Next Step to facilitate the vendor contract negotiations.
CSE Federal Credit Union
284 Million
Louisiana
CSE Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, mobile banking, and ancillary systems. CSE FCU also selects Next Step to handle the vendor contract negotiations.
Georgia’s Own Credit Union
1.7 Billion
Georgia
Georgia’s Own Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems.
Generations Community Federal Credit Union
396 Million
Texas
Generations Community Federal Credit Union continues their partnership with Next Step to manage their selection of a new card processing vendor and the conversion.
Liberty Bank
3.4 Billion
Connecticut
Liberty Bank continues their partnership with Next Step to oversee their selection of an online account opening vendor and the implementation.
University Federal Credit Union
1.6 Billion
Texas
University Federal Credit Union continues their partnership with Next Step to manage their selection of a new card processing vendor and the conversion.
Navigant Credit Union
1.3 Billion
Rhode Island
Navigant Credit Union continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems including enterprise-wide process improvement.
New in 2000
Navigant Credit Union
1.3 Billion
Rhode Island
Navigant Credit Union engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. Navigant also selects Next Step to handle the vendor contract negotiations.
Redstone Federal Credit Union
3.5 Billion
Alabama
Redstone Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, and all ancillary systems plus conduct vendor contract negotiations. Updates: a) Redstone engages Next Step to manage their conversion to a new core system and numerous ancillary systems; b) Redstone engages Next Step to manage their credit card and debit card vendor evaluations; c) Redstone engages Next Step to facilitate a high-impact process improvement initiative.
New York Community Bank
24.2 Billion
New York
New York Community Bank engages Next Step to manage two acquisition technology conversions (over $5 billion) and to ensure bank-wide procedure standardization.
Roslyn Savings Bank
10.7 Billion
New York
Roslyn Savings Bank engages Next Step to complete a core system comparison and selection and to manage a $3 billion acquisition conversion. Executive Management continues relationship with a bank-wide process improvement initiative and an outsourcing vs. in-house data processing analysis.
Mercantile Bankshares
11.1 Billion
Maryland
Mercantile engages Next Step to manage their conversion to a new core system involving 21 different banks operating independently. Mercantile also engages Next Step to complete an enterprise wide process improvement initiative and establish a project management office.
Independence Community Bank
18.0 Billion
New York
Independence Community Bank engages Next Step to manage a $4 billion acquisition conversion. This follows a series of engagements that included two acquisition conversions and various vendor comparisons and selections (core, teller/platform, item processing, and call center).
United Trust Bank
2.9 Billion
New Jersey
United Trust Bank engages Next Step to manage their acquisition and technology conversion and conduct a bank-wide process improvement initiative.
Bethpage Federal Credit Union
5.1 Billion
New York
Bethpage Federal Credit Union engages Next Step to manage their conversion to a new core system, considered the largest technology conversion in New York credit union history.
St. Paul Bank for Savings
6.0 Billion
Illinois
St. Paul Bank for Savings engages Next Step to manage their conversion to a new core system, implementation of new teller and platform systems, and acquisition conversion.
Hawaii State Federal Credit Union
1.3 Billion
Hawaii
Hawaii State Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, and all ancillary systems. Hawaii State Federal Credit Union also selects Next Step to handle the vendor contract negotiations. Update: Hawaii State engages Next Step to manage their conversion to a new core system, online banking system, and numerous ancillary systems.
Union Savings Bank
2.5 Billion
Connecticut
Union Savings Bank engages Next Step to project manage their merger conversion with First National Bank of Litchfield including all core and ancillary system components and to ensure organization wide process standardization. Unions Savings also engages Next Step to conduct vendor contract negotiations and to project and risk manage their conversion to a new suite of Internet Banking solutions.
Metropolitan Bank & Trust
1.4 Billion
Ohio
Metropolitan Bank & Trust engages Next Step to manage the implementation of new loan origination systems, define and implement a full-service call center strategy, and conduct a bank-wide process improvement initiative.
Farmers and Mechanics Bank
1.8 Billion
Maryland
F&M engages Next Step to manage their core system conversion and implementation of new teller and platform systems. F&M also engages Next Step to manage their acquisition and technology conversion and to complete a bank-wide process improvement initiative.
Queens County Savings Bank
2.0 Billion
New York
Queens County Savings Bank engages Next Step to manage their acquisition and technology conversion.
Bank-Fund Staff Federal Credit Union
3.6 Billion
Washington DC
Bank-Fund Staff Federal Credit Union engages Next Step to conduct vendor contract negotiations and project manage their conversion to a new core system and numerous ancillary systems. Bank-Fund also selects Next Step to conduct a high-impact process improvement initiative.
TruStone Financial Federal Credit Union
873 Million
Minnesota
TruStone Financial Federal Credit Union (formerly Teacher Federal Credit Union) engages Next Step to assist with core system planning and to provide vendor contract advice and counsel.
NavyArmy Community Credit Union
1.4 Billion
Texas
NavyArmy Community Credit Union engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. NavyArmy also selects Next Step to handle the vendor contract negotiations. Update: NavyArmy engages Next Step to develop the master plan for implementing a major improvement initiative with the incumbent vendor.
Georgia’s Own Credit Union
1.7 Billion
Georgia
Georgia's Own Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, and ancillary systems. GOCU also selects Next Step to handle the vendor contract negotiations.
Lake Trust Credit Union
1.6 Billion
Michigan
Lake Trust Credit Union engages Next Step to complete a core system and online banking system decision process as a result of their large merger which is producing a $1.5 billion combined credit union.
Achieva Credit Union
1.0 Billion
Florida
Achieva Credit Union engages Next Step to risk manage their merger conversion with Sarasota Coastal Credit Union including all core and ancillary system components and to ensure organization wide process standardization. Achieva also engages Next Step to conduct a new core system risk assessment and evaluate proposed vendor contracts.
Atlantic Bank
3.3 Billion
New York
Atlantic Bank engages Next Step to manage their acquisition technology conversion, implementation of new branch automation systems and lead an enterprise wide process improvement initiative.
Liberty Bank
3.4 Billion
Connecticut
Liberty Bank engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. Liberty also selects Next Step to handle the vendor contract negotiations. Liberty continues their partnership with Next Step to manage their conversion to a new core system and numerous ancillary systems. Liberty also selects Next Step to facilitate a high-impact process improvement initiative. Liberty, once again, continues their partnership with Next Step to project and risk manage their conversion to a new suite of Internet Banking solutions for both their consumer and business/commercial customers.
State Bank of Long Island
1.6 Billion
New York
State Bank of Long Island engages Next Step to implement project and risk management, testing, and training methodologies to help secure the success of the bank's numerous technology and growth initiatives.
Veridian Credit Union
2.1 Billion
Iowa
Veridian Credit Union engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. Veridian also selects Next Step to handle the vendor contract negotiations.
Picatinny Federal Credit Union
280 Million
New Jersey
Picatinny Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. PFCU also selects Next Step to handle the vendor contract negotiations. Update: PFCU engages Next Step to develop the master plan for implementing a major improvement initiative with the incumbent vendor and to project administer the roll-out of the initiative.
Carver Federal Savings Bank
810 Million
New York
Carver Federal Savings Bank announces acquisition of Community Capital Bank and engages Next Step to manage their acquisition conversion including core systems, ancillary systems, and product consolidation.
Municipal Credit Union
2.0 Billion
New York City
Municipal Credit Union engages Next Step to manage their mission-critical vendor evaluation and core system selection process. Update: Municipal engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
Allegacy Federal Credit Union
965 Million
North Carolina
Allegacy Federal Credit Union engages Next Step to conduct vendor contract negotiations and risk manage their conversion to a new core system and numerous ancillary systems. Allegacy also selects Next Step to conduct a high-impact process improvement initiative.
USAlliance Federal Credit Union
834 Million
New York
USAlliance Federal Credit Union engages Next Step to manage their system evaluation process including core, online banking, and all ancillary systems plus conduct vendor contract negotiations.
University Federal Credit Union
1.6 Billion
Texas
University Federal Credit Union engages Next Step to manage their system evaluation and selection process including core, online banking, and all ancillary systems. University also selects Next Step to handle the vendor contract negotiations. Update: UFCU engages Next Step to manage their conversion to a new core system and numerous ancillary systems. UFCU also selects Next Step to facilitate a high-impact process improvement initiative.
Fairwinds Credit Union
1.7 Billion
Florida
Fairwinds Credit Union engages Next Step to risk manage their conversion to a new core system and numerous ancillary systems.
GTE Federal Credit Union
1.5 Billion
Florida
GTE Federal Credit Union engages Next Step to manage their conversion to a new core system and numerous ancillary systems while the Credit Union continues substantial growth.
North American Savings Bank
1.5 Billion
Missouri
North American Savings Bank engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. North American also selects Next Step to handle the vendor contract negotiations and to facilitate a high-impact process improvement initiative. Update: North American engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
Generations Community Federal Credit Union
396 Million
Texas
Generations Community Federal Credit Union engages Next Step to manage their system evaluation and selection process including core and all ancillary systems. Generations also selects Next Step to handle the vendor contract negotiations. Update: Generations engages Next Step to manage their conversion to a new core system, online banking system, and numerous ancillary systems.
Municipal Employees Credit Union
1.2 Billion
Maryland
Municipal Employees Credit Union engages Next Step to manage their system evaluation process including core, online banking, and all ancillary systems plus conduct vendor contract negotiations. Update: MECU engages Next Step to manage their conversion to a new core system and numerous ancillary systems. MECU also selects Next Step to facilitate a high-impact process improvement initiative.
NuVision Federal Credit Union
1.2 Billion
California
NuVision Federal Credit Union engages Next Step to complete an enterprise wide Technology Assessment including core and key ancillary systems.
Premier America Credit Union
1.5 Billion
California
Premier America Credit Union engages Next Step to manage their comprehensive vendor evaluation and core system selection process. Update: Premier engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
Merck Sharp and Dohme Federal Credit Union
518 Million
Pennsylvania
Merck Sharp and Dohme Federal Credit Union engages Next Step to complete a comprehensive core system and online banking functionality gap analysis. MSDFCU also selects Next Step to handle the vendor contract negotiations.
State Employees Credit Union of Maryland
2.4 Billion
Maryland
State Employees Credit Union of Maryland engages Next Step to manage their organization-wide vendor evaluation and core system selection process. Update: SECU engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
CU Direct Connect CUSO
Colorado
CU Direct Connect CUSO 50+ CUs engages Next Step to complete a Technology Assessment including key indirect lending loan origination systems.
Jeanne D'Arc Credit Union
1.0 Billion
Massachusetts
Jeanne D'Arc Credit Union engages Next Step to manage their mission-critical vendor evaluation and core system selection process. Update: Jeanne D'Arc engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
Los Angeles Firemen's Credit Union
889 Million
California
Los Angeles Firemen's Credit Union engages Next Step to manage their system evaluation process including core, online banking, and all ancillary systems, vendor contract negotiations plus conduct an enterprise-wide process improvement initiative. Update: LAFCU engages Next Step to manage their conversion to a new core system and numerous ancillary systems.
NuUnion Credit Union
837 Million
Michigan
NuUnion Credit Union announces merger and engages Next Step to complete a comprehensive enterprise system needs assessment and core vendor selection process. Update: NuUnion engages Next Step to manage the conversion of both Credit Unions to a new core system and numerous ancillary systems.
FirstCapital Bank
742 Million
Texas
FirstCapital Bank engages Next Step to manage their acquisition and technology conversion along with a migration to POD processing with full imaging capabilities.
Co-op Services Credit Union
417 Million
Michigan
Co-op Services Credit Union engages Next Step to manage their conversion to a new core system and numerous ancillary systems while the Credit Union positions for substantial growth.
Heritage Federal Credit Union
426 Million
Indiana
Heritage Federal Credit Union engages Next Step to manage their system evaluation process including core and ancillary systems plus conduct vendor contract negotiations.
Extra Credit Union
201 Million
Michigan
Extra Credit Union engages Next Step to risk manage their conversion to a new core system and numerous ancillary systems.
UnitedOne Credit Union
177 Million
Wisconsin
UnitedOne Credit Union engages Next Step to manage their system evaluation process including core and all ancillary systems plus conduct vendor contract negotiations. Update: UnitedOne engages Next Step to provide project and risk management oversight for their conversion to a new core system and numerous ancillary systems.